Spa Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

Job Number

Job Category Spa

Location The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY


Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas.

Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

  • Assumes the responsibilities of the Spa Director in his/her absence.
  • Ensures all employees have the proper supplies, equipment and uniforms.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  • Manages supplies and equipment inventories within budget.
  • Maintains cleanliness of spa and related areas and equipment.
  • Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
  • Strives to improve service performance.

Conducting Human Resources Activities

  • Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
  • Ensures employees understand expectations and parameters.
  • Brings issues to the attention of the department manager and Human Resources as necessary.
  • Observes service behaviors of employees and providing feedback to individuals.
  • Participates in employee progressive discipline procedures.
  • Participates in an ongoing employee recognition program.
  • Reviews comment cards and guest satisfaction results with employees.
  • Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Supervises ongoing training initiatives and conducting training when appropriate.
  • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Assists the Spa Director in managing the daytoday operations of the spa as necessary.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Combining timeless glamour with a vanguard spirit, St.

Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.

Beginning with the debut of The St.

Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.

We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.


Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.

  • Full Time Salon Manager for a 5 Star Hotel Spa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Spa Staff Full time

    Managing spa employees: The manager will be responsible for recruiting, training, and supervising all the spa staff, including therapists, receptionists, and maintenance staff.Budgeting and financial management: The manager must ensure that the spa is operating within its budget, and will be responsible for managing expenses and generating...

  • Spa Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ritej Company of Recruitment Full time

    Spa Manager Qualifications and EducationThe education and qualifications of a Spa Manager might include the following:A Business Management or Spa Management Bachelor's Degree Two A Levels At least two GCSEs, including English and MathsSpa Manager ExperienceThe relevant experience of a Spa Manager might include a career in treatments or therapy or roles...

  • Spa Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.What will I be doing?As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will...

  • Spa Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Premedion GmbH Full time

    Female spa and wellness development managerPremedion international, a consulting and management companyfor female SPA, wellness, health, beauty and fitness with its new office inSaudi Arabia is looking for an energetic Development Manager for Riyadh /KSA. If you are enthusiastic, have strong organizational skills, arealways motivated and like to think "Out...

  • Spa & Recreation Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nofa Resort Riyadh, a Radisson Collection Hotel-Spa & Recreation Full time

    Can you be our guests' superhero? Can you support our members and guests ambitions to run longer, try harder, aim higher to achieve their goals? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy their stayThe role is far more than just handing out towels, in the Leisure department we...

  • Spa Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Premedion GmbH Full time

    Female spa and wellness development manager - Riyadh, Riyadh, Saudi Arabia/sales/customer service experience/development and has worked in aluxury 5\* hotel, SPA or Fitness Center. This offer is a greatopportunity to learn and grow professionally in a great environment that always motivates and like to think "Out Of The Box", then this is the job for you to...

  • Spa Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    Job Number Job Category SpaLocation Diriyah Riyadh a Luxury Collection Hotel, One Marriott Drive, Ad Diriyah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services, including salon,...

  • Spa Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category SpaLocation Diriyah Riyadh a Luxury Collection Hotel, One Marriott Drive, Ad Diriyah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services, including salon,...

  • Spa and Recreation Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    A Spa and Recreation Manager / Director is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.What will I be doing?As a Spa and Recreation Manager / Director, you are ultimately responsible for overseeing the spa operations and team to deliver an...

  • Director of Spa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category SpaLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff....

  • Director of Spa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Al Basel Group Full time

    Train the staff to elevate the guest experience Achieve the SPA KPI's including the set financial targets Supervise all the operating responsibilities, coordinating efforts and establishing priorities Ensure all relevant Hotel standards, policies and procedures are developed, implemented and actioned Responsible for the overall operation and performance of...

  • Asst Manager of SPA

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category SpaLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination,...

  • Asst Dir-spa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category SpaLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYManages and supervises all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the...

  • Spa Therapist

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.What will I be...

  • Spa Therapist

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.What will I be...

  • Specialist-spa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo SpaUbicación The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementNuestras Especialistas en spa hacen un papel importante prestando apoyo a varios aspectos fundamentales del spa. En...

  • Spa Therapist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia WHR Solution Full time

    About Company:WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.Job Descriptions:(Riyadh, Saudi Arabia) Looking for SPA Therapist for a 5 star luxury hotel. Support and adhere to all company policies & procedures relating to Safe, Sound and Sustainable. Knowledgeable about all aspects of...

  • Spa Receptionist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category SpaLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type Non-Management***Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services....

  • Spa Service Expert

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    **Numéro de l'Emploi** **Catégorie d'Emploi** Spa**Lieu** Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE**Horaire** Full-Time**Situé à distance ?** N**Mutation?** N**Type de Poste** Non-ManagementNos spécialistes de spa jouent un rôle important dans le soutien de...

  • Spa Receptionist

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category SpaLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSchedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services....