IT Manager Release Management

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sarmad Full time

Responsibilities:

  • Review and ensure requests for change (RFCs) are documented
  • Define the release management procedure, processes and policy
  • Categorize change requests based on defined policy and procedure
  • Prioritize changes according to business needs for project releases
  • Managing the projectbased releases from the development team to operations
  • Managing the implementation of projectbased changes
  • Mediate conflicts related to the change where necessary
  • Coordinate and circulate the projectbased release schedule
  • Convene the change advisory board (CAB) meetings in the absence of Manager Change Management office
  • Conduct Post Implementation Reviews (PIRs) after implementation of projectbased releases.
  • Report all the projectbased releases to management in regular basis
  • Validate the integrity of projectbased release packages for deployment
  • Evaluating the change impact and organizational readiness to limit potential risk
  • Support and contribute in managing the change portfolio, which allows the organization to prepare for and successfully adopt the change
  • Authorize minor and major change requests
  • Chair Change Advisory Board in the absence of Manager Change Management office
  • Contribute to department level annual plans and administrative activities including availability of resources and capabilities

Requirements:

  • Bachelor's degree in Computer Science or Information Technology
  • 5 to 7 years' experience
  • ITIL Certification (must)
  • PMP training or certification (preferable not a must)
  • Knowledge of software development lifecycle
  • Knowledge of operating systems and databases
  • Knowledge of process management
  • Knowledge of Quality control
  • Team leadership
  • Task management and prioritization
  • Teamwork engagement

Benefits

  • Attractive salaries
  • Social & Medical insurance
  • Healthy environment


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