Manager, Employee Relations

1 week ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time
Manages the daily operations of Employee Relations Section. Provides advice, counsel, and guidance to staff regarding their concerns issues. Conducts research and investigations of complaints and lawsuits. Conducts reports and data analysis surveys. Represents Hospital staff in external transactions.

Essential Responsibilities and Duties:

  • Listens to employee grievances and concerns. Determines validity of grievance with employee's department head to resolve problems. Acts as employee advocate, as required. Informs all concerned individuals of Hospital policies and of any legal aspects of grievance. Maintains liaison with legal staff to ensure adherence to the law of the Kingdome of Saudi Arabia.
  • Assists in the review of the conducted exit interviews of terminating employees. Determines reason for employee resignation and if resignation was avoidable. Determines pattern, causes or specific areas in their department related to employee relations.
  • Conducts audit to evaluate personnel policies and practices related to work performance and employer/employee relations by interviewing staff, gathering related data and analysing information gathered; recommends modifications as needed.
  • Assists in the review of laws and regulations pertaining to human resources and labour relations activities.
  • Manages processing of interdepartmental transfers. Coordinates processing of documents with departments and other Personnel sections.
  • Assists in overseeing the corrective action process, including modifications and changes to policy and procedures.
  • Communicates timely and effectively to all levels of employees when issues arise; handles group communication effectively, hearing all sides of issues and demonstrating a calm, methodical approach to addressing concerns.
  • Investigates complaints and internal claims and communicates and follows up with involved parties throughout the process to resolution.
  • Establishes work schedules for subordinates. Assigns work and changes assignments as necessary. Checks work before and after completion to ensure that it meets standards.
  • Evaluates performance of subordinates. Counsels subordinate to improve performance.
  • Recommends disciplinary action. Determines subordinate training needs and assists with training.
  • Ensures the accuracy of all transactions process in Employee Relations Section.
  • Prepares reports and maintains statistics and analyses data for use of senior management and Human Resources Services.
  • Manages all duties and functions of Employee Orientation and devises new procedures to meet changing circumstances and needs.
  • Manages all process of Health Specialties Registration Unit's Duties (HSRU), functions and responsibilities including financial operations and evaluates all unit employees' performance. Assigns work and changes assignments as necessary. Conducts on-board interviews.
  • Enforces the Management of Dignity in the Workplace's policy and procedure to prevent any abusive conduct and workplace violence amongst all employees in order to maintain a safe environment.
  • Conducts awareness education sessions/lectures among Hospital KSH&RC (Gen. Org.) employees by educating the staff on positive workplace practices.

Education:

Master's or Bachelor's Degree in Business Administration or other related discipline is required.

Experience Required:


Five (5) years of related experience including two (2) years in a managerial position with Master's or seven (7) years with Bachelor's Degree is required.


Other Requirements(Certificates):

Saudi Nationals Only.

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