Guest Relations Supervisor

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia AccorHotel Full time

Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Guest Relations Supervisor

Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.

What you will be doing:

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards

Qualifications

Qualifications:

Your experience and skills include:

  • Service focused personality is essential
  • Prior experience working with Opera or a related system
  • Fluency in English
  • Proven experience as a Guest Relations Officer
  • Familiarity with hospitality industry standards
  • Computer literacy
  • An outgoing personality
  • Outstanding communication abilities
  • Excellent organizational and timemanagement skills

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift.

Additional Information

Your team and working environment:
Must be Saudi National.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Riyadh, Ar Riyāḑ, Saudi Arabia Radisson Blu Hotel, Riyadh International Convention & Exhibition Centre - Riyadh -Rooms Full time

    Located in the heart of the city and within walking distance from Riyadh International Convention & Exhibition Centre, our hotel is ideal for anyone attending an event or in town visiting for business. Our stylishly designed rooms boast spectacular views over Riyadh. And business travellers can benefit from a stay in our Executive Rooms or Suites, which...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Fairmont Ramla Serviced Residences Full time

    The Guest Relations is primarily responsible for providing the highest level of personalized service to all of our Guests in accordance to Fairmont Hotels & Resorts corporate standards while maintaining hotel profitability in a positive working environment. In his role, the Guest Relation Agent will consistently exceed Guest expectations by providing highest...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Apt Resources Full time

    Our client, a luxurious 5-star deluxe hotel, is seeking a Guest Experience Supervisor to ensure exceptional service and unforgettable experiences for our guests. As a Guest Experience Supervisor, you will be responsible for overseeing the daily operations of the guest relations team and ensuring that all guest interactions are handled with utmost...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Worldwide, Inc. Full time

    Job Description - Guest Relation Executive (HOT0AOCB) Job Description Guest Relation Executive ( Job Number: HOT0AOCB ) Work Locations Work Locations : Hilton Riyadh Hotel and Residence Eastern Ring Road Central Region Riyadh An Executive Lounge Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding...

  • Guest Relations

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City and Aquarabia Full time

    As part of our ongoing recruitment process, we are building a CV pool for future opportunities in the Guest Relations department at Six Flags Qiddiya City.If you have experience in providing exceptional customer service and are interested in joining our team, please submit your CV along with a cover letter specifying your areas of expertise and the type of...

  • Guest Relation

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    An Executive Lounge Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.What will I be doing?As Executive Lounge Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Riyadh Hotel and Residence Full time

    An Executive Lounge Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.What will I be doing?As Executive Lounge Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Riyadh Hotel and Residence Full time

    An Executive Lounge Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.What will I be doing?As Executive Lounge Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    Guest Relations ExecutiveA Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP...

  • F&b Guest Relation

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia InterContinental Full time

    We serve up truly memorable experiences for our guests. But could you be our new secret ingredient? We're searching for a F&B Guest Relation to give our guests a taste of the luxury hospitality, deliver quality service and exceptional standards.A little taste of your day-to-day:Every day is different, but you'll mostly be:Meet and greet all guests, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company Full time

    job brief:a great experience starts with the people who deliver it we believe that delivering unforgettable pausing experience starts with our front line our Guest Relations Specialist who are the main touch point with our guests that ensure all their requests are met and are all satisfied with the experience. are you equipped with the right tools and ready...


  • Riyadh, Ar Riyāḑ, Saudi Arabia MEFITPRO Full time

    We area currently hiring Guest Relation Officers who are looking for better opportunities and willing to relocate to the land of opportunities Saudi Arabia.The role is with a very reputed & luxury wellness concept that has a fantastic work culture.Criteria: Strong hospitality background is a must.Excellent customer service skills. Professional and strong...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided....


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and...

  • Guest Relations

    4 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive,...

  • Guest Relations

    1 month ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive,...