Digital Services Designer

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Devoteam Middle East Full time
Company Description

Job Description:


We are seeking a talented and creative Digital Services Designer to play a pivotal role in the development and enhancement of our digital services.

As a Digital Services Designer, you will be responsible for shaping the overall concept, customer journey, and architecture components of our digital services while collaborating with cross-functional teams to define essential features for successful project implementation.


Responsibilities:

Conceptualization:

Work closely with stakeholders to build the general concept of digital services, considering user needs, market trends, and business objectives.


Customer Journey:

Design and optimize the customer journey for our digital services, ensuring a seamless and delightful user experience at every touchpoint.


Architecture Components:
Collaborate with technical teams to create the architecture components for the digital services, ensuring scalability, security, and efficiency.

Feature Definition:
Define the features and functionalities of the digital services, aligning them with project objectives and user requirements.

Stakeholders Analysis:
Conduct thorough analysis to understand stakeholders' expectations and incorporate their feedback into the design process.

Governance Model:
Contribute to the development of a governance model that promotes effective decision-making and streamlines project execution.

Digital Services Value Chain:
Understand the value chain of the digital services, optimizing processes to deliver enhanced value to our customers.

Client Journey Priority Matrix:
Prioritize client journey touchpoints to focus efforts on critical areas of the digital services.

Qualifications:

  • Bachelor's degree in IT, CS, User Experience (UX) Design, or a related field. Master's degree is a plus.
  • Proven experience as a Digital Designer or similar role, with a strong focus on digital services design.
  • Proficiency in UX design tools and software for wireframing, prototyping, and user testing.
  • Solid understanding of usercentered design principles and information architecture.
  • Strong analytical and problemsolving skills to address complex design challenges effectively.
  • Excellent communication and collaboration skills to work with crossfunctional teams.
  • A portfolio showcasing successful digital services design projects and a track record of delivering impactful user experiences.
  • Knowledge of industry best practices and emerging trends in digital services design and technology.

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