User Experience Research Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia HungerStation Full time

Hungerstation is the first Saudi Food delivery App in the region Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners' loyalty and riders' wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwide

Job Description

We are looking for a highly talentedSenior User Experience Research Managerto join our team in Riyadh. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you An ideal candidate will have a track record as a significant people manager as well as a strong team player.

Responsibilities

  • Foster a culture of team involvement in user research, team analysis, design rationale and decision making based on user needs
  • Manage the usability and accessibility testing process from recruiting participants, designing test tasks, and preparing discussion guides, to test moderation, analysis and presenting results
  • Influence other teams (tribes) or entities (global) agenda with their findings and vision of the product strategy, considering larger business goals and longer term vision
  • Collaborate in global or domains or cross company research topics and could be a reference for the topic outside the company
  • Understands and carries business and user goals & priorities into the research roadmaps and plans.
  • Produces and communicates robust research insights that impact the strategy at cross tribe or/and global level
  • Make exceptional product strategy contributions, facilitating discussions and workshops, where there is likely to be a significant business or organizational impact
  • Create Organizational courses to share Research 101 thinking to all learn from and be implemented by research team
  • Assessing which areas are worthy of future research in line with business/ commercial objectives, and starting projects to look into them.
  • Strong command of a broad set of qualitative and quantitative user research methods with the ability to discern and recommend the right method(s) for a project.
  • Demonstrated ability to define and implement Agile UX research practices.
  • Demonstrate an understanding of creative and advertising production and design aesthetic
  • Help develop customer personas and map out the end to end customer journey across
  • Defines together with the team the research processes
  • Manages the collaboration interfaces with design
  • Challenges existing and adapts new methods
  • Participate in the Division's budgeting cycle and provide input to the budgeting process
  • Participate in the identification and recruitment of key talents for their respective Department
  • Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures
Qualifications
  • Bachelor's Degree in User Experience Design, Design Communication, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science, Anthropology, Sociology, Human Factors, Psychology, Design, HCI, or related field
  • 5-8 years of experience in user research across qualitative and quantitative methods
  • 1-2 years experience leading a research team
  • High level expert in experimental design for qualitative research, user-centered design methodology, data analysis, and reporting and communicating results
  • Expert level planning, designing, preparing and running user research activities to support the design, development and continuous improvement (including contextual discovery, experience mapping, diary studies, early stage concept and prototype testing, lab based and contextual usability and accessibility testing)
  • Arabic and English language is required
  • Experience with KSA market is highly preferred
Additional Information
  • We offer visa & relocation support globally to our permanent employees.
  • Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech & product community.
  • Develop your skills with your personal educational budget for conferences and external training.
  • Access our e-learning platform LinkedIn and participate in our various inhouse training, including German learning options.
#J-18808-Ljbffr

  • User Experience Researcher

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia webook Full time

    you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring and average?If yes, then this is the job youre looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest...

  • User Experience Research Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full time

    Company DescriptionHungerstation is the first Saudi Food delivery App in the region Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.In Hungerstation, we stand for our customers' satisfaction, partners' loyalty and riders' wellbeing, in addition to our...

  • User Experience Research Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia HungerStation Full time

    Company DescriptionHungerstation is the first Saudi Food delivery App in the region Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.In Hungerstation, we stand for our customers' satisfaction, partners' loyalty and riders' wellbeing, in addition to our...

  • User Experience

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Uxbert Full time

    About the job User Experience (UX) ResearcherDo you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring and average?If yes, then this is the job youre looking for. UXBERT Labs is one of the best digital and user experience design...

  • User Experience Designer

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    Deep understanding of user experience concepts and user experience design.Strong and creative design skills.Ability to conduct user research to understand user needs and analyze relevant data.Ability to create wireframes and interactive models.Knowledge of interface and user experience design tools such as Adobe XD, Sketch, Figma.This job has been sourced...

  • User Experience Designer

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    Deep understanding of user experience concepts and user experience design.Strong and creative design skills.Ability to conduct user research to understand user needs and analyze relevant data.Ability to create wireframes and interactive models.Knowledge of interface and user experience design tools such as Adobe XD Sketch Figma.This job has been sourced from...

  • Senior User Experience Designer

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Cloudberry Solutions Full time

    Lead end-to-end UX design processes, from research and ideation to wireframing, prototyping, and implementation.Conduct user research and usability testing to gather insights and enhance the user experience.Collaborate with product managers, developers, and other stakeholders to translate business goals into effective and intuitive design solutions.Create...

  • Senior User Experience

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    Thomas JWatson said it best:'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like...

  • User Experience Designer

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    IntroductionThomas JWatson said it best:"Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of...

  • Senior User Experience

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia IBM Full time

    IntroductionThomas JWatson said it best:"Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of...

  • User Experience Specialist Graduate

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for...

  • User Experience Designer

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    Introduction Thomas J. Watson said it best: Good design is good business. Visualization is critical to discovering datadriven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together work the same and work for our clients. Does the thought of creating the platform at the heart of...

  • Executive User Experience Design Consultant

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia VARSOFIA Full time

    What You'll Do:Research Strategy and being of the UX Research execution.Create Interview / focus group / UX workshop scripts, objectives, outcomes, and moderate events.Creating benchmarking and best practices study and reporting it to the key stakeholders.Planning and moderating need finding sessions.Drafting and Creating Research Reports.Creating on...

  • Senior User Experience UX Designer

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    Thomas J. Watson said it best: Good design is good business. Visualization is critical to discovering datadriven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together work the same and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson...

  • User Experience Specialist

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nuzul Full time

    Gather and evaluate user requirements in collaboration with product managers and engineers.Illustrate design ideas using storyboards, process flows and sitemaps.Design graphic user interface elements.Develop UI mockups and prototypes that clearly illustrate how the products function and look like following styles standards and identity.Create original...

  • UX Researcher

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia FlyAkeed Full time

    FlyAkeed, a SaaS company in the travel technologies and managed services industry, is seeking a UX Researcher to join its team. In this role, you will be responsible for conducting research to understand user needs and behaviors, and using that information to inform the development of user-focused products and experiences. As a UX Researcher at FlyAkeed, you...

  • User Experience Designer

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Globant Full time

    We are a digitally native technology services company with 28,000 Globers across the Global. We are where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. We want you to join us to work for the biggest clients in tech,media & entertainment where...

  • User Experience Designer

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Globant Full time

    We're seeking a highly experienced User Experience Designer to organise andcoordinate sites across Saudi Arabia and United Arab Emirates , enabling an enriching experience at the workplace and fulfilling career at Globant in the Middle East. This is a unique opportunity to shape Globant's success in a vibrant and dynamic part of theworld such as the MENA...

  • UX Researcher

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia UX Labs Full time

    Job OverviewWe are looking for an enthusiastic UX Researcher to join our team in Saudi. In this role, you will have the opportunity to work on research tasks and projects where you will perform various user research activities such as user interviews, usability tests, focus groups, and more.Responsibilities: Plan research projects, including research...

  • Research Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Feedback Market Research MENA Full time

    § Independently managing qualitative research projects and ensuring that client requirements and deadlines are met.§ Expert knowledge of research techniques and methodologies Writing proposals, screeners, and discussion guides§ Writing clear, structured, insightful, and attractive research reports and presentation documents.§ Adding value to research...