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Manager, Business Applications
2 weeks ago
Essential Responsibilities and Duties:
- Remains informed of new IT developments and evolving business requirements pertaining to ERP Business Applications and recommend system alternatives and/or enhancements to current systems.
- Oversees the Level 3 maintenance and supports function of the ERP Business Application Section and ensure that end-users' needs are being met.
- Provides vendor management support to IT Administration for ERP Business Applications including providing technical guidance on RFPs, assisting with vendor selection, and managing SLAs.
- Oversees enhancement projects and ensure that the solutions developed meet the requirements of all business and functional units in scope.
- Oversees unit, functional, performance, and user acceptance testing (if applicable) and user sign-off.
- Address employee engagement and retention in the ERP Business Application Section and develop people in HITA.
- Manage and develop the performance of ERP Business Application staff through performance management, counselling, motivating, training and development and orientation of new employees.
- Follows prescribed system safety and security procedures of computing environment.
- Participates in self and others' education, training and development, as applicable.
- Follows all hospital related policies and procedures.
- Performs other related duties as assigned.
Education:
PhD, Master's or Bachelor's Degree in Computer Science, Informatics, or a related discipline is required.
Experience Required:
Four (4) years of related experience including three (3) years in a supervisory position with PhD, seven (7) years of similar qualifications with Master's Degree, or nine (9) years of similar qualifications with Bachelor's Degree is required.
Other Requirements(Certificates):
Project Management Professional (PMP) Certification preferred.
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