Radiology Support Services Representative Ii
1 week ago
Ensures that Radiology Department patient bookings, orders, and preparations are in line with hospital policies and they are completed in a timely manner through coordination with Radiology Technologists, Radiologists, Physicians, nurses and other health care providers.
Essential Responsibilities and Duties:
- Receives and greets patients, employees or visitors as they arrive in Radiology Department & provides information & directions. Takes necessary action with walk-in patients.
- Answers phone calls and obtains necessary information, determines and directs the concerns of caller to appropriate areas.
- Performs all actions in IBM and ICIS systems modules; RadNet, Scheduling, and Power Chart as per related policies. Adheres to Patient Identification Policy and Procedure.
- Receives Radiology appointment requests from in-patient wards and Out-Patients clinics, and performs necessary actions in Medical Imaging Services Scheduling Module for booking.
- Coordinates and organizes Radiology Department appointments in different modalities.
- Coordinates and monitors Radiology Department PCAs daily activities.
- Ensures patients receive necessary and accurate instructions for Medical Imaging Services appointments in all modalities.
- Reviews and prints Radiology Department Schedules in all modalities prior to patients' arrival for modality preparations.
- Ensures to perform Check-out or No-Show actions in Radiology Department schedules properly.
- Follows all Hospital's related Policies and Procedures.
- Participates in self and others' education, training and development, as applicable.
- Performs other related duties as assigned.
Education:
Associate Degree/Diploma in Hospital Administration, Business Administration, or related discipline ,or High School Education is required.
Experience Required:
No experience with Associate Degree/Diploma or one (1) year of related experience with High School Education is required.
Other Requirements(Certificates):
Saudi National only.
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