Radiology Sectional Representative I
1 week ago
Essential Responsibilities and Duties:
- Receives and greets patients, employees or visitors as they arrive in Radiology Department and/or section, providing pertinent information, instruction and directions.
- Receives future Radiology appointment requests, from In-patient wards and Out-patient clinics, and performs necessary actions in Radiology Department Scheduling Module for booking.
- Receives sectional examination requests requiring urgent attention and takes the most appropriate action with regards to confirming the appointments.
- Receives In-patient requests through sectional On-line Work list and arranges their exams and preparation.
- Prepares and schedules In-patients accordingly upon instructions from the sectional technical staff, the night prior to the examination.
- Ensures all arrangements for sectional procedures and special bookings are communicated with other related departments such as: DPC, DMU, Pre Anaesthesia etc.
- Assists in planning and re-arranging the sectional work flow and appointment schedules in case of planned and/or unplanned downtime of the machines, and takes all necessary actions required to inform patients and staff.
- Arranges transportation required for all patients within the section so as to ensure their prompt return to the respective units upon completion of the radiology exam.
- Coordinates with radiology recovery room when required for availability and booking of patients undergoing procedures.
- Coordinates and organizes Radiology sectional appointments with other radiology department modalities.
- Reschedules patient appointment when necessary and upon instruction from the sectional supervisor, making all necessary actions including contacting the patients and informing them of the subsequent changes.
- Upon instruction, assists in providing patients with needed preparation instructions whilst in the department.
- Requests and maintains patients' medical records as per related policies.
- Communicates with sectional staff including Radiologist and/or Technologists to manage exam protocols, prescriptions, Labs and other necessary requirements.
- Assists nursing section in interacting with patients.
- Participates in the orientation of new employees as required.
- Follows all Hospital related policies and procedures.
- Participates in self and others' education, training and development, as applicable.
- Performs other related duties as assigned.
Education:
Bachelor's Degree or IPA Diploma in Hospital Administration or other related discipline is required.
Experience Required:
One (1) year of related experience with Bachelor's Degree or three (3) years with IPA Diploma is required.
Other Requirements(Certificates):
Saudi National only.
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