Country Director, Kingdom of Saudi Arabia

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Wyndham Hotels & Resorts Full time
Wyndham Garden is now seeking a Country Director, Kingdom of Saudi Arabia to join our team in Saudi Arabia

Job Summary:

This Leadership role, reporting to the VP / Market Managing Director Turkiye, Middle East & Africa (TMEA), has full responsibility for the achievement of Wyndham Hotels and Resorts business objectives in their country;

In partnership with TMEA functional leadership, the role holder will be required to deliver appropriate operational management and new business development to a geography of properties, franchisees and owners.

Performance will be measured by the following metrics;

  • Net Room Growth
  • Property Retention
  • Quality
  • Guest Satisfaction
  • Brand Contribution
  • Financial Returns

Key Responsibilities:


Net Room Growth - The role holder will be responsible for supporting the Development Team in aspects of business development with a particular focus on the nurturing of relationships with existing and potential new business partners.

The role holder will also be responsible for screening projects according to the overall development strategy for the Company within the wider EMEA region.


Operational Excellence - With regard to Operations, the role holder will maintain and nurture positive relationships with our owners and franchise partners and through their entire team ensure that key objectives are met in order to drive revenue, sustained hotel performance, consistent quality, operational excellence, legal compliance, brand engagement and new openings support.


Commercial & Contribution - They will be accountable for partnering with Commercial colleagues in order to deliver brand contribution goals and objectives.

The role holder will also work collaboratively with Central Operations & Openings, Legal, Finance, HR & Training and AD&C via the EMEA regional leads.


Scope/Financial Responsibility:


This individual will have a broad liaison throughout the organization and externally at all levels and functions and will therefore forge and nurture strong relationships with decision makers at the highest level.

This person will exercise high level of autonomy and their actions will have a significant impact.

They will act as an ambassador for all departments as part of a unified team and will be expected to identify, access and influence the necessary resources to drive business results.

They are the most senior point of contact for key stakeholders in the country and therefore play an integral part in strengthening the Company's value proposition and the growth of the organization in the region.


Abilities/Key Competencies/Skills:

Compassionate, Engaged, Dependable, Courteous, Inclusive, Hospitable, Prepared and Personalised.

Negotiation - Must possess advanced negotiation skills in order to create a positive foundation for the on-going relationship
Collaboration & Relationships - Initiates, builds and maintains lasting professional relations based on mutual respect and understanding that foster a collaborative approach to working
Credibility and influence - Will engender credibility and respect within the hospitality arena thereby enabling immediate recognition as a key player in the industry
Innovation - Takes an innovative and creative approach that applies the best fit solution for the situation in hand
Communication - Communicates clearly and effectively in writing and in person. Fosters an open and honest communication style and has strong presentation skills
Analysis - Able to read, analyze and understand numerical or verbal data in order to assess a commercial situation and present a compelling business case based real information
Commercial and financial acumen - Demonstrates good knowledge in commercial and financial fundamentals, able to predict the impact of particular activities on the bottom line of the business
Customer service - Fosters a customer oriented approach; responsive and respectful in keeping with the fundamental concept of hospitality
Empathy - Able to consider, understand and empathize with the priorities and challenges of others
Integrity - Must show the highest standards of honesty, integrity and discretion and will create trust with all associates, clients and customers
Leadership - Must demonstrate the qualities of leadership and people management, the ability to motivate and inspire others
Consultative - Makes purposeful observations and recommendations to create positive improvements and advances for the team and / or customer

FUN

Experience/Certificates/Education:

  • Expertise in franchising, hotel management, real estate development and an in depth understanding of the hospitality sector are essential
  • Significant experience with an emphasis in one or more of the following: hotel development, hotel operations or real estate development/advisory
  • Experience in a senior management position from an international corporate environment with responsibility for planning and development of business procedures and processes, budgeti

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