Key Account Manager – Civil Security

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Thales e-Security, Inc. Full time
Key Account Manager – Civil Security page is loaded

Key Account Manager – Civil Security

remote typeHybrid locationsRiyadh time typeFull time posted onPosted Today job requisition idR Location: Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales.

Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other.

In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly.

Together we are delivering our signalling, control and train protection systems for the North –South Railway (NSR), the longest system of it's kind in the world.

Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi.

We are making Saudi Arabia a safer place by securing the country's critical infrastructure and e-security solutions that secure the country's electronic payment systems.

Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.

MISSIONS & RESPONSIBILITIES
Build the Account Plan in order to define the account strategy and align the plan with the customer and the internal stakeholders by:

  • Understanding the customer's stakes, expectations and vision and how Thales offers can support the customer's business
  • Monitoring the performance of Thales' competitors with the customer
  • Identifying and Defining Strategic Initiatives, in collaboration with the customer, to generate growth beyond business as usual and contributing to build and strengthen a customer relationship based on partnership
  • Working closely with the Account Marketing for support on actions plans (growth opportunities, engagement plan, must wins, market segment content)
Orchestrate and network with all internal and external stakeholders by:

  • Sharing general interest information on the customer (i.
e. Customer strategy and structure, customer needs, budgets) and represent the Customer internally

  • Orchestrating, aligning and managing the account team (on subjects such as tendering, project execution, technology portfolio, customer satisfaction.
..) and supporting the sales teams in all actions required to close Order Intake

  • Sharing the Account Plan and facilitating the execution of the related action plan with countries and GBUs involved.
The Account Manager takes part in the enhancement and update of Group CRM data

  • Informing the account team and account steering committee of customer satisfaction issues and supporting the development of customer satisfaction measuring in the account
Act as "One face to the customer" on behalf of Thales by:

  • Maximizing customer satisfaction
  • Setting actions together with the customer to develop trust and loyalty between both organizations
  • Developing Group Order Intake in the short and medium term by managing Customer intimacy
  • Driving and secururing strategic Initiatives as defined in the Account Plan
DECISIONS OWNED / KEY DELIVERABLES

  • Engage all actions required to execute the Account plan
  • Define Customer governance, as part of the Account Plan ("who meets who and when")
  • Deliver an aligned and reviewed Account Plan (at least twice a year)
  • Perform the Opportunity presentations ("Gate 0: Early Opportunity Review")
  • Deliver Order Intake forecast

KEY INTERACTIONS

  • The Account Team: BL Sales Manager, Project Teams, Capture teams, Service teams, Account Marketing Manager
  • Local Head of Account management
  • Heads of GBUs, GBU VP Sales, BL Sales director
  • Account Executive Sponsor
  • Segment Marketing
  • Digital
  • Communications
  • Any other member of the Thales organization and leadership as required (Finance, Legal, Quality, Program, Bid.
..)
SKILLS & EXPERIENCE REQUIRED

  • Extensive exposure to the customer industry
  • Capable of driving results across virtual teams and able to represent Thales Group as a whole
  • Entrepreneur mindset with a true sense of initiative, curiosity and autonomy
  • Acts naturally as a team builder and is a good communicator
  • Ability to convince, persuade and negotiate, both internally & externally
KPIs

  • Group OI and GMOI for the Fiscal Year with yearly OI growth ≥ 3% for Key Accounts and ≥ 5% for Strategic Accounts (will account for 40% of variable income)
-3 year average Group OI and GMOI (will account for 20% of variable income)

  • Customer satisfaction rating percentage increase (will account for 40% of variable income)
At Thales we provide CAREERS and not only jobs.

With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields.

Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now
#J-18808-Ljbffr

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Thales e-Security, Inc. Full time

    Key Account Manager (KAM) PIF & ARAMCO page is loaded Key Account Manager (KAM) PIF & ARAMCOremote typeOn-Site locationsRiyadh time typeFull time posted onPosted Today job requisition idR Location: Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Thales Group Full time

    Location: Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.We have...

  • Director Civil Accounts Ksa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Thales Full time

    Location: Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.We have...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj HCM Jobs Full time

    About CompanyKey Account Manager - Substations Projects - Saudi Construction Group - Riyadh, Saudi ArabiaOur client is a Saudi Arabian group of companies that has grown significantly. Power, electrical, civil, environmental, structural, commercial, industrial, high-end technology products, information technology security and solutions, communications,...

  • Key Account Manager KAM PIF amp ARAMCO

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Precision Hire Solution Full time

    Location: Riyadh Saudi Arabia In fast changing markets customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace transportation defence security and space our architects design innovative solutions that make our tomorrows possible. We have been...

  • SEC Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj HCM Full time

    About CompanyKey Account Manager - Substations Projects- Saudi Construction Group - Riyadh, Saudi ArabiaOur client isa Saudi Arabian group of companies that has grown significantly. Power, electrical, civil, environmental, structural, commercial, industrial, high-end technology products, information technology security and solutions, communications,...

  • Faade Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    A bachelor's degree in civil or mechanical engineeringSales oriented, with experience working in similar industry.Minimum 3 years' experience in the field of project sales and key account managementExperience in managing accounts with multiple stakeholders and presenting project status and risks to senior management.Demonstrate ability to work in a matrix...

  • Key Account Manager Electrical Projects

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj - Human Capital Management Full time

    About CompanyKey Account Manager - Substations Projects:Saudi Construction Group Riyadh, Saudi Arabia**Our client is a Saudi Arabian group of companies that has grown significantly. Power, electrical, civil, environmental, structural, commercial, industrial, high-end technology products, information technology security and solutions, communications,...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Kaspersky Full time

    Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 26 years. We have 400 million unique users, corporate clients, 517 products, 1100 technological patents and 34 offices around the world.Today our team has more than 4 500 top level experts, all of them regular people with their own talents and hobbies....

  • Sales - Key Accounts Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Secure Tech Full time

    About us:Secure Tech started operating in Security Sector in Riyadh - Saudi Arabia. Secure Tech has made the protection of life, property and operations of our customers the top priority.Secure Tech Company announces the availability of a vacancy for men under the title of"Sales - Key Accounts Manager" to work in the city of Riyadh.Responsibilities: Playing...

  • Key Account Manager

    1 month ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Precision Hire Solution Full time

    In our line of work life isnt a given its the ultimate goal. When life takes an unexpected turn our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all 4000 of us no matter our roles or where in the world were located. Creating impactful...

  • Key Account Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Zaicor Full time

    This is a full-time on-site role for a Key Account Manager. As a Key Account Manager, you will be responsible for managing and nurturing key accounts, building strong customer relationships, and ensuring customer satisfaction. Your day-to-day tasks will include account management, business planning, and providing exceptional customer service to key accounts.

  • Key Account Manager Space Ksa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Thales Full time

    Location: Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.We have...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Dailymealz Full time

    The perfect candidate for this role Key Account Manager will plays a crucial role in managing and growing the relationships with our most valuable clients. This position is responsible for understanding the unique needs and requirements of client's accounts, ensuring their satisfaction, and identifying opportunities for account growth.Key...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia NuCorp Full time

    DescriptionDevelop and maintain relationships with key accounts in the electric vehicle industryUnderstand the specific needs and requirements of each key account related to EV charging solutionsProvide expert knowledge and guidance on EV charging solutions to key accountsCollaborate with internal teams to ensure timely delivery and implementation of EV...

  • Key Accounts Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia NTS Group Full time

    Key Accounts ManagerRiyadh, KSAGlobal Market LeaderSAR 40, ,000NTS Group are exclusively representing a market leading pharmaceutical company as a Key Account Manager.Our client offers an employment environment where talented pharmaceutical sales professionals can develop and thrive through excellent career prospects and training opportunities.Working in the...

  • Key Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.Primary...