General Manager

2 weeks ago

المملكة العربية السعودية, Saudi Arabia Hilton Full time
General Manager - DoubleTree by Hilton Jizan

The Brand - DoubleTree by Hilton

The Opportunity


Are you an experienced hotel General Manager or a Director of Operations (Shine Graduate) with a passion for delivering exceptional guest experiences? DoubleTree by Hilton Jizan is seeking a highly motivated and talented Hotel General Manager to lead our team and ensure the smooth operation and success of our property.


The Property


The DoubleTree by Hilton Jizan Hotel is located in the vibrant city of Jizan, Saudi Arabia, this new opening will offer a seamless fusion of contemporary elegance and warm Arabian hospitality.

From the moment guests step into the inviting lobby, they are greeted with the signature DoubleTree cookie and intriguing design setting the tone for a delightful stay.

The hotel boasts a variety of spacious and well-appointed rooms and suites, each designed to provide comfort and convenience to both leisure and business travelers.


The Role


This exciting General Manager position will be responsible for managing the Pre-opening phase of the hotel, Hotel Management team, and once open hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.


What will you be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage and lead the pre-opening phase of the hotel opening/ manage and lead hotel operation
  • Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded
  • Lead in all key property issues including capital projects, customer service, and refurbishment
  • Ensure all decisions are made in the best interest of the hotel and Hilton
  • Deliver achievable hotel budgets, and set other short
- and long
- term strategic goals for the property

  • Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values
  • Lead in all aspects of business planning
  • Comply with and exceed Hilton Brand Service Standards
  • Ensure costs are controlled
  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
  • Hold regular briefings and communication meetings with the HOD team
  • Respond to audits to ensure continual improvement is achieved

What are we looking for?


A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • An Established GM/HM with Hilton experience ideally or a Director of Operations (Shine graduate)
  • Experience in hotel openings
  • Strong ability to collaborate and foster networks and relationships, with owners, contractors and corporates must be highly visible.
  • Deliver innovative commercial opportunities with experience in increasing profitability
  • Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values
  • Exceptional stakeholder/owner relations experience
  • Ability to show resilience, judgement and leadership
  • Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
  • Indepth knowledge of the hotel/leisure/service sector
  • Degree or diploma in Hotel Management or equivalent
  • English language mandatory plus Arabic highly preferred.

What is it like working for Hilton?The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.


We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program.

Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all.

Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton

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