Data Center Engineering Operations Cluster Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) - H11 Full time
Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline preferred

  • Relevant work experience in Data Center or another missioncritical environment, with understanding of mission critical systems (Data Centers, Hospitals, Power plants, military facilities, etc.).
  • Experience of people management, managing people managers.
  • In depth knowledge of critical facility (electrical and mechanical) equipment such as generators, chillers, cooling towers, air handling units, UPS and DRUPS, electrical sub distribution systems, fire detection and suppression systems, cable reticulation system
  • Experience managing vendor relationships
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.


You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


The Regional Data Centre Engineering Manager, will be responsible for data center engineering operations across three Amazon Data Center availability zones, managing a team of facilities managers and engineers responsible for the 100% availability of mechanical and electrical services, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

Key job responsibilities

  • Management and leadership of DCEO Engineering Team
  • Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
  • Responsible for the onsite management of shift technicians, senior shift technicians, subcontractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
  • Manage relationship with third party providers and their facility staff
  • Responsible for the operation of and management of both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc
  • Data Center capacity planning and reporting
  • May assist in the design and build out of new facilities
  • May assist in projects to increase current Facility efficiency
  • Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
  • Deliver quality service and ensure all customer demands are met
  • Procurement for DCEO related expenditure
  • Responsible for asset and inventory management
About the team
Diverse Experiences

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Riyadh, SAU
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