French Speaking Visa Application Agents

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia TLSContact Full time
Pipeline requisition

We are looking for a full-time,
French speaking
Visa Application Agents who will directly report to the
Center Manager.

Hiring in 3 Locations:
Riyad, Jeddah & Al Khobar
- SAUDI ARABIA**In case you fit the requirements don't miss a chance to apply.

Agent has the responsibility for handling Visa Applications in accordance with company processes.

Your Key Responsibilities will be:

  • Proposal & Sales of Added Value Services (AVS) to Visa Applicants
  • Following an established and defined filing and administration process, guided by a computerbased system
  • Ensure engagement with applicants, provide a firstclass service and positive customer experience
  • Handle customer complaints assertively, and efficiently
  • Support initiatives to support the ongoing improvement of business performance

Essential Requirements:

Minimum of 1-year customer-facing customer service experience

  • Very good French speaking. Other languages are a plus.
Robust knowledge of customer service techniques and principles-Demonstrable experience in a customer service role engaging direct liaison with the public-Working in a fast-paced and at times highly pressured environment-Competent technology skills with MS Office

Desirable Requirements:

  • Experience in a Public Sector / Government client working environment / Visa Application Business
  • Experience of working abroad and / or in an international organization

Only eligible workers in Saudi Arabia will be considered.


In
TLScontact we are cultivating a supportive, inclusive working environment where all our employees can thrive and express their talent, whatever their gender, background, race, or religion.

This is our way to build the most diverse and engaged talent pipeline where each employee's voice matter and valued.

We believe that this approach will lead us to a long-term success as an organization in visa services industry.

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Language:

- french (required)

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