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Clinical Application Specialist
2 weeks ago
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward.
Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher.Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The position is primarily responsible to support Beckman Coulter's customers by educating the end-users on BCI test menu and instruments and providing the needed technical support, Training and troubleshooting, within the specified territory of Saudi Arabia.
In this role, you will have the opportunity to:
Determines technical solutions in accordance with product and customer specifications.
Diagnoses and resolves technical issues (parameters, calibration and quality control).
Develops and delivers product training to end users as well as supporting field associates (sales and service).
Attend internal or external meetings related to Beckman Coulter product portfolio.
Support Channel Partners field associates and customers with clinical expertise.
Develop and support customer in regard to External Quality Control (CAP & RIQAS).
Ensure Installed Base receives adequate clinical support & support the Channel Partners when needed
Build long term relationships with the end users in his assigned territory by meeting customer needs
Expanding the test menu and product portfolio of Beckman Coulter International
Conducting onsite training for the new installations and ensure Installed Base receives adequate clinical support
Support the implementation of projects on the clinical side.
Occasionally support customers over the phone
Works closely with both Service and sales team
Coordinating and support the customer evaluation and validation of products.
Assisting customers in the interpretation of test results
Support the implementation of TLA projects
Support the customer in accreditation process
The essential requirements of the job include:
B. Sc. degree in Life Sciences, medical Lab
Diagnostic/ Laboratory experience.
Clinical and commercial driven individual
Fluent in English & Arabic
Ability to build excellent relationships with the different stakeholders including end-users, purchasing agents, Distributors.
Highly agile and flexible as extensive travel is required
Knowledge of the Saudi Arabian market
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce.
We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home.
Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win.
As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
If you've ever wondered what's within you, there's no better time to find out.
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