Female Customer Service

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Insight Path Company Full time
A
Saudi female employee is required with a customer service title in Riyadh

Responsibilities:

  • Respond to customer inquiries on all different communication channels (social networks)
  • The ability to interact with onsite or standalone online chat programs (such as WhatsApp Business)
  • Write periodic reports for the store manager and management summarizing comments and feedback received from customers in a way that benefits the organization
  • High typing speed and response to inquiries rapidly
  • Communicate and coordinate with colleagues if necessary.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

What is required? | What You'll Need To Have:

-
Saudi nationality.

  • Experience of not less than two years
  • The applicant must be a resident of the city of Riyadh
-
Excellent proficiency in the English language is required
:

  • Excellent communication skills
  • Computer proficiency
  • The ability to work
    UNDER PRESSURE:
  • ABILITY TO
    MULTITASK:
- **Able to work in a team and has excellent interpersonal and communication skills.

  • High sense of responsibility and passion for work.
  • High ability to organize, define and prioritize tasks.
-
Flexibility_: You may have to work long hours_
-
Excellent research skills_: searching for information is a key to success. It may not be with you at the moment, but the ability to find it amidst the chaos of scattered data is very important._

Work Environment | Work environment
-
80% of your colleagues are women_
-
Working days: 5 working days_
-
Working hours: 8:00 am - 5:00 pm_
-
Work location: King Fahd District_

Salary:

ریال4, ریال5,000.00 per month

Education:

  • Bachelor's (preferred)

Experience:

- customer service: 1 year (preferred)

Language:

  • English (required)

Shift availability:

  • Day Shift (required)
Application Deadline: 31/05/2023

Expected Start Date: 13/05/2023

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