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Female Customer Service
2 weeks ago
Saudi female employee is required with a customer service title in Riyadh
Responsibilities:
- Respond to customer inquiries on all different communication channels (social networks)
- The ability to interact with onsite or standalone online chat programs (such as WhatsApp Business)
- Write periodic reports for the store manager and management summarizing comments and feedback received from customers in a way that benefits the organization
- High typing speed and response to inquiries rapidly
- Communicate and coordinate with colleagues if necessary.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
What is required? | What You'll Need To Have:
-
Saudi nationality.
- Experience of not less than two years
- The applicant must be a resident of the city of Riyadh
Excellent proficiency in the English language is required
:
- Excellent communication skills
- Computer proficiency
- The ability to work
UNDER PRESSURE: - ABILITY TO
MULTITASK:
- High sense of responsibility and passion for work.
- High ability to organize, define and prioritize tasks.
Flexibility_: You may have to work long hours_
-
Excellent research skills_: searching for information is a key to success. It may not be with you at the moment, but the ability to find it amidst the chaos of scattered data is very important._
Work Environment | Work environment
-
80% of your colleagues are women_
-
Working days: 5 working days_
-
Working hours: 8:00 am - 5:00 pm_
-
Work location: King Fahd District_
Salary:
ریال4, ریال5,000.00 per month
Education:
- Bachelor's (preferred)
Experience:
- customer service: 1 year (preferred)
Language:
- English (required)
Shift availability:
- Day Shift (required)
Expected Start Date: 13/05/2023
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