Pro

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Move One Full time
Job Description

POSITION PURPOSE
The Move One Destination Consultant is the primary point of contact for the assignee during any destination service.

RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS

List of material responsibilities and essential duties which must be completed in achieving the objectives of the position

Identify the needs and requirements of the assignee and provide advice and guidance to ensure a successful conclusion to any home search

Ensure every assignee is met and personally briefed on the housing itinerary and clearly explain the service to be provided before the start of every home search

Work with real estate agents as and when appropriate to ensure the properties selected meet the budget and requirements of the assignee and that appointments run to schedule

Ensure that all communication with the assignee is copied to client (RMC or local customer)

Immediately notify Coordinator of any issues or challenges that may arise during the service being delivered and document he issues in V3 and if necessary place the job on alert

Record vital service related information in V3 daily by completing comments, statuses, time-tracker, costs, and other fields;
Ensure knowledge of any client specific policies and service requirements

Provide advice and guidance to assignee in respect of any queries during the service being delivered

Attend client calls as and when requested

Ensure personal punctuality at all times when delivering services with assignee

Establish a positive rapport with team members and work colleagues and work collaboratively to achieve Move One goals

This job should be filled by saudi

Skills:

University degree is preferred

A minimum of two years service industry experience in a customer service role is essential

Driving license is essential and own vehicle preferred

Must have strong PC skills

Demonstrated ability to work in a proactively diverse and inclusive organization.

Effective problem-solving and mediation skills.

Inquisitiveness and eagerness to continuously develop self on destination city information

Sophisticated manner (ability to relate to people, clients and staff, at all levels)

Strong service inclination and customer orientation

Ability to communicate clearly, concisely and with confidence (verbally and in writing)

Excellent listening skills

Time management skills

Strong attention to detail

WORK REQUIREMENTS
Work effectively as a team contributor on all assignment

Interact professionally with other employees, customers and suppliers

Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Perform quality work within deadlines with or without direct supervision.

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