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Service Project Manager
2 weeks ago
Tasks:
- Define project objectives, scope, and requirements.
- Develop a detailed action plan including timelines and required resources.
- Prepare and develop the project budget and ensure compliance with it.
- Conduct regular reviews and ensure delivery of services with high quality.
- Monitor costs and control expenses to prevent exceeding the specified budget.
- Identify and analyze potential risks and develop mitigation plans.
- Regularly monitor and analyze risks and take necessary actions to avoid them.
- Implement quality standards throughout all project stages.
- Prepare periodic reports on project progress and present them to senior management.
- Communicate effectively with clients and stakeholders to ensure their satisfaction.
Skills:
- Proficient in project management software like Microsoft Project, Asana, or Trello for planning, execution, and tracking.
- Understanding of service delivery frameworks such as ITIL.
- Knowledge of quality assurance principles to ensure services meet standards.
- Ability to identify, assess, and mitigate risks in service delivery projects.
- Skilled in resource allocation and management for optimized project performance.
- Proficiency in analyzing project data to identify improvements.
- Project management certification (e.g., PMP)
Experience:
The job holder requires 5 years of experience in project management
نوع الوظيفة:
دوام كامل
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