![Marriott International, Inc](https://contents.bebee.com/companies/sa/marriott-international-inc/avatar-Y8bBN.png)
Supervisor-front Desk
2 weeks ago
Número de Empleo
Categoría de Empleo Rooms & Guest Services Operations
Ubicación Le Méridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia VER EN MAPA
Horario Full-Time
¿Ubicación remota? N
¿Reubicación? N
Tipo de Posición Non-Management
Descripción del Trabajo
Asistir al personal para acelerar los pagos problemáticos (p. ej. problemas al procesar las tarjetas de crédito). Hacer un seguimiento con el huésped para comprobar que quede satisfecho con la solución de sus problemas.
Procesar todos los registros de ingreso de los huéspedes mediante la confirmación de las reservaciones, la asignación de las habitaciones y la entrega y activación de las llaves de las habitaciones.
Procesar todos los tipos de pagos realizados tales como los gastos de alojamiento y los pagos efectuados en efectivo, con cheques o tarjeta de débito o crédito.
Abrir cuentas precisas para cada huésped al registrarse (es decir, habitaciones compartidas, habitaciones separadas, impuestos, imprevistos, compensaciones).Anticiparse a las situaciones en las que se agota la disponibilidad de habitaciones y obtener alojamiento alternativo satisfactorio en caso de que el hotel no pueda alojar a los huéspedes con reservaciones.
Bloquear las habitaciones en la computadora e identificar solicitudes y requisitos específicos. Contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), según sea necesario, para resolver las llamadas, las solicitudes o los problemas de los huéspedes.Coordinar con el Departamento de Limpieza a fin de hacer un seguimiento para que las habitaciones se encuentren en perfectas condiciones al ingresar los huéspedes.
Revisar el registro de turnos de los empleados y los libros de memos diarios y documentar la información pertinente en los registros.
Computar la caja al comenzar y finalizar el turno. Balancear y entregar los recibos según las especificaciones de Contabilidad.Asistir a la gerencia en la capacitación, motivación y entrenamiento de los empleados y servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas".
Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; realizar capacitaciones y obtener certificaciones de seguridad.
Cumplir con todas las políticas y los procedimientos de la compañía; asegurarse de que el uniforme y la apariencia personal sean pulcros y profesionales; mantener la confidencialidad de la información patentada.
Hablar con los demás utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los teléfonos utilizando el protocolo adecuado.
Cultivar y mantener relaciones laborales positivas con los demás. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._
En Le Méridien, nos inspiramos en la era de los viajes glamurosos y celebramos cada cultura con el espíritu claramente europeo de disfrutar de la buena vida.
Nuestros huéspedes son curiosos y creativos, aficionados a la cultura cosmopolita que aprecian momentos de conexión y relajación para disfrutar del destino.
Brindamos un servicio auténtico, elegante y memorable junto con experiências que inspiran a los huéspedes a deleitarse con la buena vida.
Estamos buscando personas curiosas y creativas para unirse al equipo.Si te gusta conectar con huéspedes de ideas afines y deseas crear experiências memorables, te invitamos a consultar las oportunidades de empleo de Le Méridien.
Al unirte a Le Méridien, te unes a una cartera de marcas con Marriott International.Estarás donde puedes llevar a cabo tu mejor trabajo,
comenzarás a cumplir tu propósito,
formarás parte de un increíble equipo mundial y
te convertirás en tu mejor versión.
-
Mgr-Front Desk
2 months ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Full timeAdditional Information Saudi NationalJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising...
-
Mgr-Front Desk
4 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Full timeAdditional Information Saudi NationalJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising...
-
Front Desk Receptionist
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Baseqat Arabia Management Consulting Full timeJob description Welcoming guests at the front desk, extending a warm welcome, guiding them, and providing essential information. Booking meeting spaces, handling mail, and doing asneeded administration are the tasks that call screening and call forwarding agents perform. Engage in active listening with callers, confirm or clarify information, and support and...
-
Front Desk Receptionist
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Three Points Al Salama Hotel Full timeThree Points Hotel Front Desk use customer service and communication skills to provide the guest with an accommodating experience with the following responsibilities:Check in Guest using reservations system and provide guests with directions to their room Inform customers of all onsite amenities and any relevant information that is needed to use them Handle...
-
Mgr-front Office I
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard By Marriott Kudai Makkah, Ajyad Street, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
-
Rwjd- Front Desk Night Supervisor
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Rosewood Hotel Group Full timeGeneral Information: Country/Region Saudi Arabia Province/City Jeddah Location Rosewood Jeddah Department Rooms Front Office Job Type Fulltime Permanent Ensures highest possible guest satisfaction. Suggests, develops, and implements realistic action plans aiming at introducing and/or improving services. Ensures proper functioning of the Front Office section....
-
Asstmgr-front Office I
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard By Marriott Kudai Makkah, Ajyad Street, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
-
Rooms Division Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Hospitality Support Services Full timeIs in charge of the organisation and quality of Reception, Nights, Housekeeping and ReservationsMaximize and identify revenue and cost control opportunities within the departmentsManages and motivates the teams in order to improve sales and qualityLeads and brings life to Mercure projects and identity features in the departmentsDeliver cost, expense and...
-
Front Office Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia InterContinental Full timeOur guests' memorable experiences have to start somewhere. So why not with you? We're looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services.A little taste of your day-to-day: Every day is different, but you'll mostly...
-
Front Office Shift Leader
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia ibis Jeddah Malik Road Full timePRIMARY OBJECTIVE OF POSITIONPrimarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.You will also ensure hotel charges are processed diligently to...
-
Rwjed-front Desk Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Rosewood Hotel Group Full timeGeneral Information: Country/Region Saudi Arabia Province/City Jeddah Location Rosewood Jeddah Department Rooms Front Office Job Type Fulltime Permanent JOB SUMMARYHe is fully responsible for the following of check-in and -out procedures in accordance with the Standard Operating Procedures and the rules and regulations given by the Saudi Arabian authorities....
-
Rwjed-front Desk Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Rosewood Hotel Group Full timeGeneral Information: Country/Region: Saudi Arabia, Jeddah Location: Rosewood Jeddah Department: Rooms, Front Office Job Type: Fulltime Permanent EssentialResponsibilities:- It's essential to maintain personal hygiene, freshness, and a well-groomed appearance, ensuring cleanliness with deodorant and mouthwash usage at the start and throughout the duty....
-
Clerk-Front Desk
4 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and...
-
Clerk-Front Desk
1 month ago
Jeddah, Makkah Province, Saudi Arabia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and...
-
Guest Relations Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia RAFFLES Full timeCompany DescriptionRaffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 214 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of...
-
Helpdesk Supervisor
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Atkins Full timeCompany DescriptionJobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Company Name: AtkinsJob Description We are looking for a Helpdesk Supervisor**Your Role: Oversee daytoday operations of a technical help desk. Lead a team of helpdesk technicians,...
-
Housekeeping Supervisor
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Full timeJob Number Job Category Housekeeping & LaundryLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold...
-
Front Office Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia SWISSOTEL Full timeCompany Description"A passion for perfection"Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career...
-
Receptionist (Saudi Only) - اتحاد الماسة
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Talent Pal Full timeWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our hotel. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the...
-
Front Office Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia AccorHotel Full timeCompany Description "A passion for perfection"**Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career...