Bts Product Line Lead

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia ABBVIE Full time

Job Description:

They are responsible for key common global technology areas to maximise business value. They will
play an active role in the planning and alignment of global and local technology implementation
partnering alongside the global BTS Capability teams, Commercial teams, Affiliate leadership, and
other functions.

The Commercial BTS Product Line Lead is expected to:
take a leading role in business technology execution and problem solving.

  • Have input into business strategy, in areas where technology plays a significant role
  • Generate projects based on knowledge of business strategy as well as local business
landscape and goals - play a full and integrated role in the strategic and, where possible, the

tactical planning process within the business

  • Position the value and benefits of Commercial BTS global common technologies, especially in
area of competence. (i.e. internal collaboration, digital, analytics, In-Field Team excellence)

  • Ensure that BTS Operations within the affiliate are delivered to a highstandard and in line
with affiliate requirements

  • Provide leadership and guidance for other BTS members within the affiliate and Area.
  • Set Technology strategy for the Affiliate through networking within the global BTS
organization, representing the needs of the business, and determining either global

technology consumption, or local Technology and vendor selection.

Core Job Responsibilities:
Technology Leadership

The Commercial BTS team should be recognized as a key figure in the affiliate for all matters related

directly or indirectly to their area of technology

They are expected to:

  • Take a leadership position on their area of Technology and related initiatives
  • Create opportunities for the use of technology
  • Understand the external technical environment and become an expert in understanding
how this affects AbbVie at an affiliate level

  • Understand emerging technology and digital strategies within Global and MEAR, and
understand how they will impact affiliate business strategies, as well as existing systems and

procedures to plan proper transitions

Global and Area Internal Business Systems

The Commercial BTS Product line lead will play a key role in the implementation of Global and Area

technology areas

This will entail:

  • Acting as the BTS representative for affiliate business vision/strategy sessions where a
technology component is present

  • Providing affiliate input for Area/global BTS vision/strategy sessions where required.
  • Influencing broader AbbVie BTS strategies (area, division, corporate) through objective input
and feedback, ensuring decisions & actions are consistent with the relevant affiliate business

& BTS strategies

  • Managing, communicating or being part of the project team, for the implementation of
Global and Area systems within the affiliate, as required.

  • Maintaining a high level of knowledge around these systems, and being a point of contact
for the affiliate for future developments and best practice

  • Building a strong working relationship with Area BTS management, the global BTS Capability
teams and Corporate BTS services

Commercial Solutions

The Commercial BTS Product line lead will play a role in the creation, delivery, and monitoring of

affiliate Commercial Solutions. These are local solutions designed for our external stakeholders,

mainly in partnership with the Brand Teams and Medical functions.

The Product line lead will:

  • Define, initiate, and oversee the delivery of technology projects at an affiliate level.
  • Understand the local business landscape and dynamics and partner with business
management to develop BTS execution plans that support the key business strategies.

  • Ensure that projects are integrated solutions, reusing existing solutions and AbbViestandard platforms wherever possible, and fulfil their functional business requirements, as
signed off by the business partners.

  • Help the customers make business savvy decisions regarding risk, costs, measures of success
and ROI (return of investment) for affiliate BTS projects

  • Work with Global, WEC and affiliate technical leads (Capability Towers) to recommend and
implement technology and digital strategies within the affiliate brand teams.

  • Maximize impact & usage of platforms/solutions (e.g. CRM, CLM, Analytics, apps, websites)
by briefing teams on their value and collecting user feedback.

Compliance and Control

The Commercial BTS team is responsible for the implementation and management of BTS compliance

within the affiliate.

  • Responsible for compliance with, and awareness in the affiliate of, applicable Corporate and
local IT policies and procedures. Primary contact for internal BTS audits

  • Ensure that relationships with external parties are managed effectively and constructively,
with the appropriate contractual considerations in place for AbbVie's benefit.

  • Will ensure that all projects are compliant with local regulatory frameworks and le

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