Food amp Beverage Manager

2 weeks ago

Medina, Al Madīnah al Munawwarah, Saudi Arabia Talent Pal Full time

Your day to day

People

Manage everyday activity plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues Train colleagues to make sure they deliver with compliance and to the standards we expect Recommend or initiate any HR elated actions where needed

Guest Experience

Make sure all food and beverage equipment is in operational condition and regularly cleaned Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints making sure you maintain a high level of guest satisfaction

Responsible Business

Manage hotel food and beverage marketing programmes and participate in and maintain systemwide food and beverage marketing programmes and promotions Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef Make sure food and drinks are secure and stored safely always keep stock replenished to minimise waste Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food beverage material and equipment Other adhoc duties unexpected moments when we have to pull together to get a task done

Financial

Help prepare the hotels annual budget and the setting of departmental goals Monitor budget and control expenses with a focus on food beverage and labour costs Working with the catering office identify additional sales opportunities to enhance revenue Drive promotions that deliver great dining experiences for guests at a good value Make sure credit and financial transactions are handled in a secure manner

Accountabilities

This is the top food and beverage job in the hotel. Supervising a large number of team members in one or two food and beverage outlets kitchens and may include banquet facilities that cater to 500 people or less. May oversee one or more subordinate managers or supervisors.

What we need from you

Some college and/or advanced training in food and beverage management 2 years of related experience including supervisory experience or an equivalent combination of education and experience Bachelors degree / higher education qualification in Hotel Management culinary arts or related field preferred Must speak local language Food service permit or valid health/food handler card as required by local law

How do I deliver this

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. Its what connects every colleague in all IHG hotels.

Each IHG hotel brand delivers True Hospitality in their own way and at the heart of it all are specific core service skills.

True Attitude: being caring wanting to make a positive difference and building genuine connections with guests

True Confidence: having the knowledge and skills to perform your role and giving guests the confidence that they can trust you to help and support them during their stay

True Listening: focusing on what your guest is saying picking up on body language that is often overlooked and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner

Theres so much more to the job than we can capture here. Its simply about creating great experiences doing the right thing and understanding people.

What we offer

Well reward all your hard work with a great salary and benefits including a uniform great room discount and superb training.

Join us and youll become part of the global IHG family and like all families all our individual team members share some winning characteristics. As a team we work better together we trust and support each other we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve visit confidential to find out more about us

At IHG weve made a promise. As one of the worlds leading hotel groups were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome cared for recognised and respected wherever they are in the world. Want to be part of the journey Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business pleasure or a blend of both. Weve thoughtfully designed our spaces to encourage support and celebrate great connections. Were also big on meetings and events a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style Dare to Connect is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guests experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Dont quite meet every single requirement but still believe youd be a great fit for the job Well never know unless you hit the Apply button. Start your journey with us today.

This job has been sourced from an external job board.
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