Project Coordinator

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Serco Plc Full time
Project Coordinator - Consultancy - STCA
Make a difference every day

The Job Opportunity

We are currently looking to hire a Project Coordinator - Consultancy - STCA to be based in Riyadh, KSA.
Serco is committed to delivering world-class citizen services in line with KSA's Vision 2030.
Serco helps businesses and governments maximize ROI and extend the life of their assets.

We manage their assets and people and use our data and insights to improve the experience of anyone who interacts with their products or services.

Key Purpose

The Client located in KSA has requested the services of a qualified A&FM consultancy team to provide advisory / strategic consultancy services for their Assets and Facilities Management (A&FM) operations in their distributed sites across the country.


The required role will be part of a team of qualified consultants and personnel to shape and deliver the operating model for county operations, the end-end services and transition to transformation.

The role will support the appointed team as well as recommend, devise and implement the strategy on how to best operate Assets & Facility operations in a built environment.

Reason for role

In line with the wider group strategy, the contract will be the key catalyst in growing Serco's reputation and involvement in A&FM Consultancy services within KSA.

The consultancy team's role is to support in the lead and delivery of Serco's contractual obligations by ensuring the successful implementation of deliverables set forth.

The role is typically reporting to the Project Director but requires an adaptability to complex matrix project-based work, where functional and operational management may be fluid.

Key accountabilities

Collect individual project requirements from A&FM teams.
Create A&FM integrated project plan.
Monitor project reporting and assist team in reporting to stakeholders.
Communicate and follow up with A&FM team.
Coordinate project-related trainings, distribute documentation, templates, project plans to all the concerned team members.
Collect key risks, issues from A&FM team and follow the action items.
Maintain and update the risks log, actions log, decisions log, and issues register.
Escalate risks, and issues in proactive and timely manner.

Perform and carry out any other duties as instructed / directed by the FM Expert, Asset Expert, Knowledge Transfer Specialist, Project Director.

Maintain all relevant documents, standards templates for the projects in an organized manner.
Support in the setting up shared drive structure.
Coordinate project closure and ensure lessons learned are logged.
Support project in control and governance.
Support in preparing and delivery of workshops and meetings relevant to the project launch.
Ensure all formal meetings have agreed TOR, Attendance List, Agenda, Inputs and Outputs, and manage the meeting calendar.
Maintain an organized audit trail of projects.
Develop, manage and report on weekly basis project progress.

This position may be required to carry out other tasks from time to time as directed by the line manager or a member of the Senior Management Team.

Essential Technical and Professional Skills years' experience in related field on national / international major initiatives and developments. 2 -3 years of project Management in managing projects. Knowledge of Assets and Facilities operations preferable. Experience working in KSA / Middle East is preferred. Fluent in English (Written and Spoken), Arabic speakers preferable. Ability to multi-task, respond and deliver in a time-sensitive environment.

Knowledge Proven track record for planning, executing, controlling and closing projects. Strong skills in creating and maintaining project plans, including risks, actions, issues, dependencies. Possess good report writing and presentation skills. BPMN or Business Modelling knowledge desirable. Knowledge and familiarity of digital collaboration and communication tools. Highly proficient IT skills in Word, Excel, PowerPoint, and MS project. Diplomatic ability to influence others at all levels.

Qualifications Qualified bachelor or diploma degree holder. PMI - PMP, Agile, Prince 2 certification is a preference. Technically competent with a clear understanding of building services facilities management. Basic safety qualifications.


HSQE Responsibilities and Information Security Responsibilities Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.

Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy.

To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities.

Ensure compliance with all training requirements

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