General Manager

2 weeks ago

Al Qaţīf, Eastern Province, Saudi Arabia Hospitalio Recruitment Full time

Newly launched luxury lodge group with focus on sustainability. Pipeline
of projects in The Kingdom of Saudi Arabia and Costa Rica. Anexperiential brand and hospitality
management company offering land owners and investors a one stop solution to
develop eco-friendly lodging, with minimal impact on the environment.
Headquartered in Dubai.

Require a General Manager to
manager pre-opening and opening of their new 25 key eco lodge in the UNESCO
World Heritage site in Al-Ahsa Oasis in KSA. Opening 1st quarter 2024. The project is being developed on a working date farm, in the middle of
the second-largest natural Oasis in the world. The Lodge's experiential concept
is centred around two main anchors: agriculture and wellness. With companies
'sustainability values at the core, we are embedding the local culture in
creating another unique eco-lodge.

The role would be best suited for an individual who has experience
operating a lodge, resort or boutique hotel in a challenging
environment, and who must have the expertise and capabilities to develop the
concept and the destination.

RESPONSIBILITIES PRE-OPENING


•Establish a timeline for pre-opening
activities and ensure all tasks are completed on time


•Develop a budget for pre-opening activities
and ensure that all expenses stay within the budget.


•Develop, implement, and manage companies
operating policies and procedures.


•Hire and manage pre-opening staff, including
selecting, training, and evaluating personnel.


•Oversee construction and handover of the
hotel, ensuring that all specifications are met according to the Lodge brand
standards.


•Develop and manage the Lodge's pre-opening
marketing efforts.


•Negotiate contracts with vendors and suppliers
for the Lodge operations, order supplies and stock amenities.


•Secure necessary licenses and permits for the
Lodge operations.


•Arrange for inspections by local and state
authorities.


•Ensure that appropriate safety and security
measures are in place.


•Prepare the Lodge for opening day.

DAILY OPERATIONS


•Ensure the Lodge operates and maintains companies sustainability standards at all times.


•Establish and maintain high-quality standards
and ensure customer satisfaction.


•Ensure all departmental operations manuals are
prepared and updated annually.


•Develop marketing, sales and communication
strategies aimed at developing the occupancy rate and turnover of the company.


•Prepare a yearly marketing plan for the Lodge
in cooperation with the Sales & Marketing department, including competitor
analysis and a revision of National and global trends.


•Maintain an active relationship with the Lodge
PR manager/company to drive campaigns to be financially successful.


•Attend and actively contribute to all relevant
staff meetings and Lodge training


•Monitor and control staffing levels to ensure
profitability and quality of service.


•Harmoniously and ethically manage human
resources (organization, training, management) and maintain good relations with
local authorities, service providers & suppliers.


•Prepare/consolidate the yearly budget for the
Lodge in cooperation with the Finance Department.


•Prepare daily financial management of the
operation and monthly reporting according to the company's criteria (meet
the financial objectives regarding turnover,costs, and
achieveprofitability objectives).


•Monitor customer feedback and take corrective
action as needed.


•Implement and monitor preventive maintenance
plans facilitates general maintenance and maintains high-quality standards.


•Maintain excellent relations with the local
community and compliance with all local regulations.

Requirements


•Minimum 5 years of
management experience in a remote boutique hotel/resort or


•Safari/outdoor
Lodge.


•A higher education
degree in Hotel Management, Hospitality Business or 3 year related hospitality diploma.


•Administration or a
relevant field is an advantage.


•An energetic, proactive
individual with experience in the sustainable concept of


•providing a personal
and life-changing guest experience.


•Experience in
managing a safari lodge or boutique property and a genuine interest


•in the outdoors and
nature.


•High standards of
service excellence and a passion for the industry.


•Exceptional Food and
Beverage knowledge and a creator of unique guest

experiences.


•Strong financial
capabilities.


•Fluent in English.
Arabic language (spoken) is a major advantage.


•A clear
understanding of fundamental labour law and disciplinary procedures.


•A developmental
approach to staff.


•Diligence and
self-motivation to meet deadlines.

Benefits

$ $ per month tax free


•Company
housing


•Access to a lodge
vehicle for your personal use


•Comprehensive
medical insurance


•Annual flight (
economy)


•Complimentary meals
on duty


•30 days annual
vacation plus public holidays


•


•


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