Account Management Director

2 weeks ago


Al Qaţīf, Eastern Province, Saudi Arabia DHL Full time

Objective:


Lead account management and provide input to and lead the implementation of functional strategy to expand and maintain customer base, deliver net growth, revenue, profitability, and service targets for key accounts in line with country strategy, financial objectives, guidelines, and policies.


General Responsibilities:

  • Define the Account Management Strategy in line with the company's overall strategic plan.
  • Set and implement account development plans and budgets.
  • Support the team in building proposals.
  • Build relationships with local and regional businesses as well as with institutions and other stakeholders.
  • Interpret key trends and developments impacting business and identify change.
  • Support Contract Negotiation.
  • Lead, direct, coach and develop performance of the Account Management team.
  • Develop key account strategy including account planning, revenue targets, service goals, etc.
  • Oversee and control sales activities and initiatives related to key accounts across the country with significant impact on overall results and objectives.
  • Contribute to defining pricing strategies, contract negotiations for the accounts at country level.

Qualification:

  • Bachelor's Degree in accounting, economics, marketing, business administration or in relevant field.
  • Master's degree (or equivalent through proven experience) in relevant field. (Preferable)
  • 10+ years' experience in Business Development, Marketing and Sales. Minimum of 5 years' experience based in the Middle East in Business Development& Marketing and Sales role. (mandatory)

Knowledge & Skills:

  • Ability to develop short to longterm (15 years) plans for optimizing the organization, function, and the talent employees.
  • Ability to Develop strong, trusting crossfunctional relationships with senior business leaders.
  • Ability to Influence others across the organization and externally as an internally and externally recognized thought.
  • Ability to Influence and challenge key stakeholders effectively.
  • Marketing Communications
  • Knowledge of Product Marketing, B2B Marketing, Brand Development, E-Commerce, Advertising Campaigns and Media Relations.
  • Multi-Channel Marketing.
  • Public Relations.

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