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Client Manager
2 weeks ago
About Aon:
Aon is a leading global professional services firm providing a broad range of risk retirement and health solutions.
Our 50000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Job Description:
Aon is seeking a highly motivated and experienced Client Manager for our Health and Benefits division.
As a Client Manager you will be responsible for managing a portfolio of clients and providing innovative and strategic solutions to their health and benefits needs.
You will work closely with internal teams and external stakeholders to ensure the success of our clients health and benefits programs.
Responsibilities:
Build and maintain strong relationships with clients acting as their main point of contact for all health and benefits related matters
Conduct regular meetings and presentations with clients to review their current plans identify gaps and propose solutions
Collaborate with internal teams to develop and implement strategic plans and initiatives to meet clients needs
Conduct market research and stay updated on industry trends to provide clients with relevant and competitive benefits packages
Manage and negotiate contracts with insurance carriers and other vendors on behalf of clients
Monitor and analyze clients health and benefits data to identify areas for improvement and costsaving opportunities
Ensure compliance with all relevant laws regulations and industry standards
Provide support and guidance to team members including mentoring and training
Requirements:
Minimum of 5 years of experience in a client management or similar role preferably in the health and benefits industry
Strong understanding of health and benefits programs including medical dental vision disability and life insurance
Excellent communication and interpersonal skills with the ability to build and maintain relationships with clients and internal teams
Strong analytical and problemsolving skills with a focus on delivering innovative and strategic solutions
Proven track record of managing multiple clients and projects simultaneously
Proficiency in Microsoft Office Suite and experience working with data and analytics tools
Knowledge of relevant laws and regulations such as HIPAA and ERISA
Professional certification in a related field such as Certified Employee Benefits Specialist (CEBS) or Certified Health Insurance Specialist (CHRS) is a plus.
We Offer:
Competitive salary and benefits package
Opportunities for career growth and development
A collaborative and inclusive work environment
A culture that values diversity and inclusion
A commitment to worklife balance
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