Assistant Training Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

Job Number

Job Category Human Resources

Location Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY
Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills.

Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs.

Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

  • 2year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.
OR

  • 4year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

CORE WORK ACTIVITIES

Assisting with Administering Employee Training Programs

  • Promotes and informs employees about all training programs.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Helps employees identify specific behaviors that will contribute to service excellence.
  • Ensures employees receive ongoing training to understand guest expectations.
  • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
  • Meets with training cadre on a regular basis to support training efforts.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assisting with Evaluating Training Programs Effectiveness

  • Monitors enrollment and attendance at training classes.
  • Meets regularly with participants to assess progress and address concerns.
  • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Measures transfer of learning from training courses to the operation.
  • Ensures adult learning principles are incorporated into training programs.

Assisting with Developing Training Program Plans and Budgets

  • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
  • Assists with making any necessary adjustments to training methodology and/or retrains as appropriate.
  • Aligns current training and development programs to effectively impact key business indicators.
  • Assists with establishing guidelines so employees understand expectations and parameters.
  • Develops specific training to improve service performance.
  • Drives brand values and philosophy in all training and development activities.
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Assisting with Managing Training Budgets

  • Assists with the development of the Training budget as required.
  • Assists with managing budget in alignment with Human Resources and property financial goals.
  • Assists with managing department controllable expenses to achieve or exceed budgeted goals.
  • Utilizes Pcard if appropriate to control and monitor departmental expenditures.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
  • With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

  • Admin Assistant

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia SaveFast Training Academy Full time

    We are a well-established training center in Riyadh, KSA urgently looking for a Female Admin Assistant to support our team. The core responsibility of this role is to ensure seamless coordination between our sales team, trainers, and clients while maintaining accurate attendance records and facilitating communication with various stakeholders.QUALIFICATIONS:...

  • Assistant Technical Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Almarai Full time

    Assistant Technical Training Manager | Riyadh, Saudi ArabiaThe Company:An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.About the Role:To implement new or enhanced Systems and process in SDL Division...

  • Assistant Director, Training and Development

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Assists the Director, Training & Development with the management of staff activities and administrative operations of Training & Development (T&D). Develops administrative Systems as directed.Essential Responsibilities and Duties:Assists the director to conduct comprehensive studies on the training needs of the Hospital's departments and create a yearly...

  • Assistant Director, Training and Development

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Assists the Director, Training & Development with the management of staff activities and administrative operations of Training & Development (T&D). Develops administrative Systems as directed.Essential Responsibilities and Duties:Assists the director in performing studies of the training needs by analysis of Hospital's departments and develops an annual...

  • assistant director, training and development

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital & Research Centre Full time

    ASSISTANT DIRECTOR, TRAINING AND DEVELOPMENT King Faisal Specialist Hospital & Research Centre Posted today This advertiser has chosen not to accept applicants from your region. Assists the Director,Training & Development with the management of staff activities andadministrative operations of Training & Development (T&D). Developsadministrative Systems as...

  • Female Admin Assistant

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Savefast Training Academy Full time

    SaveFast is urgently looking for an Admin Assistant for our Saudi office with the following qualifications:at least 2-years of proven experience in the same position Bachelors degree in any discipline or equivalent- proficient in Microsoft Office- knowledge of office procedures, software and office management systems (SAP, CRM) is highly preferred.-...

  • Training Manager for Passenger Trains

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rail Personnel Full time

    Job Description:Job ID#:13545Discipline:OperationsPosition Type:ContractLanguage:English Our client is seeking a Training Manager for Passenger Trains to work and be based in Riyadh, Saudi Arabia. Duties / Responsibilities may include:Lead the team of trainers, with full line management responsibilities including direction, development, and guidance of the...

  • Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Menasa & Partners Full time

    The main purpose of this role is to ensure effective implementation of L&D strategy across the team in KSA. The key duties will be to deliver training to female workers and to offer input to the strategic plan. The successful candidate will have prior experience in delivering the company training plan, develop and deliver the company training programme and...

  • Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Alpha Data Recruitment Full time

    Job Title: Training ManagerJob Summary:The Training Manager is responsible for creating, designing, and delivering training programs for employees of the organization. The Training Manager must possess exceptional communication and organizational skills to provide the best possible training to the employees. The Training Manager should collaborate with other...

  • IT Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full time

    As an IT Training Manager at CNTXT, you will play an instrumental role in delivering the best training experiences to our customers and employees. Riyadh Full-Time Intermediate What we're looking forWe are searching for a dynamic IT Training Manager who will design and implement comprehensive training programs to enhance the performance and productivity of...

  • Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hitachi Rail STS S.p.A. Full time

    DescriptionJob Description summary:To manage, develop and deliver the full range of Training and Development products and services to meet company needs for the mobilization, maintenance readiness and steady-state operations within our Riyadh Metro maintenance organization.Accountabilities Management of training, learning and competency evaluation processes....

  • Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hill International, Inc Full time

    D- evelopment and delivery of training interventions critical to project and business success; M- anagement of the Train the Trainer program encompassing Quality Management, Project Controls and PMIS, and other critical issues; D- evelopment of support for Project Managers; C- lient-based training programs focusing on knowledge transfer and competence...

  • Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hill International Full time

    General Description of Role and Responsibilities:Development and delivery of training interventions critical to project and business success. The creation, delivery, and management of agreed training services to the client. The design, delivery, and management of Professional Development Programs (PDP) was created to provide learning and knowledge transfer...

  • Cooperative Training

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Alrashid Abetong Full time

    Saudi Nationals OnlyResponsibilities: Contribute to the strategic planning processes of the company or organization, including data analysis and providing recommendations. Assist in managing the company's daily operations, including overseeing administrative processes and their development. Participate in preparing management reports and financial analyses...

  • Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Air Energi Full time

    The Technical Training Manager will:1. lead and manage all aspects of the Technical Training programs and the Technical Training Team2. act as a back-up Lead Internal Verifier to the Vocational Training Manager for all programs. Degree Holder with 15 years work experience of which 5 years should be in a management or leadership role within an adult training...

  • Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mace Group Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.Within our Consult business we harness our unique combination of...

  • Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Professional Recruitment Full time

    Responsibilities: Participate in the formulation of the Agency's strategy. Participate in defining the department's strategic goals and performance indicators, follow up on achieving them, and make recommendations to take corrective action. Contribute to the implementation of the Finance and Accounts Agency's strategy. Participate in setting goals and...

  • Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mace Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.Within our Consult business we harness our unique combination of...

  • Knowledge Management and Training Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented Knowledge Management and Training Manager to join our team in NEOM. Parsons is providing Project Management Consultancy (PMC) services for the development of NEOM Infrastructure in the Kingdom of Saudi Arabia. NEOM is a planned cross-border city in the Tabuk Province of northwestern Saudi Arabia. The site is near...

  • Manager in training

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition directs and works with managers and employees to carry out procedures ensuring an efficient check in and check...