Distribution Coordinator

2 weeks ago


Tabuk, Tabuk, Saudi Arabia NWC Full time
Process: International Voice Process - Air Support and Hotel Support
Experience: 0-2 Years
What you'll be doing:
  • Handling Customer queries and concerns in real-time via phone, chat, and email.
  • Customer problem solving, assistance, and follow up
  • Handle flight reservations (New and existing bookings- date change, refunds, name corrections)
  • Provide prompt and concise Customer services, travel booking, and support
  • Handle reservations, assist, book, amend and/or cancel Air, Hotel, Car, and Activity
  • Experience with travel loyalty programs would be advantageous.

Mandatory Skills:
  • Ability to remain professional and courteous with customers at all times
  • Must be available to work for 24 *7 Shift, 5 Days Working
  • Excellent verbal and written communication skills
What we are looking for:
  • Excellent analytical & problem-solving skills with a self-learning attitude
  • Team player, self-motivated and creative thinking
  • Previous Travel Product and Membership Customer Support preferred
  • Strong understanding of the travel industry from the consumer perspective.
  • Strong empathy and listening skills.
  • Ability to be adaptable to changing situations.

Skills : communication,travel support,international bpo



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