Head Waitress

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Career Maker Full time

Urgent Hiring

We have an open role for the Title-Head Waitress with a well-established Group in Riyadh,KSA.

Head Waitress is responsible for overseeing the dining area, ensuring efficient service, and maintaining a high level of customer satisfaction. This role involves supervising the waitstaff, managing customer relations, and assisting with various administrative tasks. The ideal candidate will have excellent leadership skills, a strong work ethic, and a passion for the hospitality industry.

Key Responsibilities:

  • Supervision and Leadership:
  • Lead, motivate, and manage the waitstaff team.
  • Conduct training sessions for new and existing staff.
  • Schedule shifts and manage staffing levels to ensure optimal coverage.
  • Customer Service:
  • Greet and seat guests, ensuring a welcoming and professional atmosphere.
  • Address and resolve customer complaints and concerns promptly.
  • Monitor and assess customer satisfaction, making adjustments as necessary.
  • Operations Management:
  • Oversee the setup and cleanup of dining areas.
  • Ensure compliance with health and safety regulations.
  • Coordinate with the kitchen staff to ensure timely and accurate order delivery.
  • Administrative Duties:
  • Maintain inventory of dining room supplies and place orders as needed.
  • Prepare and manage daily reports on sales, staff performance, and customer feedback.
  • Assist with budget management and cost control measures.
  • Quality Control:
  • Ensure that all food and beverages meet the restaurant's quality standards.
  • Monitor the presentation and consistency of dishes being served.
  • Implement and uphold service standards and procedures.

Qualifications:

  • Proven experience as a waitress, preferably in a leadership role.
  • Strong knowledge of restaurant operations and food service.
  • Excellent interpersonal and communication skills.
  • Ability to multitask and work efficiently under pressure.
  • Leadership skills with a proven ability to manage and motivate a team.
  • High level of professionalism and attention to detail.
  • Basic understanding of financial and administrative principles.
  • Flexible availability, including evenings, weekends, and holidays.
  • International European preferred

Job Type: Full-time


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