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Customer Service Executive
2 weeks ago
Managing incoming calls, answering calls professionally, providing
information about service offerings and handling inquiries from existing
clients.
Keeping a record with details of inquiries, requests, complaints, comments
and following up with the people concerned to ensure that necessary action
is taken.
Referring requests to the concerned people/teams.
Building professional relationships with existing customers.
Providing accurate and complete information as and when required.
Supporting with maintaining and updating the database.
Helping with research and generating sales leads.
Proven Sales Track Record
Good communication and interpersonal skills.
Ability to work in a team.
Proven customer support experience.
Customer orientation and active listening skills.
Ability to multi-task, prioritize and manage time effectively.
Ability to work under pressure
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Customer Service Executive
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