Director of Groups, CCS

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

JOB SUMMARY

Responsible for managing all aspects of the Catering and Conference departments in line with company and brand standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through business solicitation. Monitors and controls financial and administrative responsibilities including asset protection. Ensures the highest service level by training and developing staff, and executing event requirements based on standards.

CANDIDATE PROFILE

Education and Experience


- High school diploma or GED; 4 years experience in event management or related professional field.

OR


- 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in event management or related field.

CORE WORK ACTIVITIES

Leading Conference and Catering Teams


- Sets goals and delegates tasks to improve staff performance.

- Understands how to manage in a culturally diverse work environment.

- Uses problem-solving methodology for decision-making and follow-up.

- Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.

- Builds a positive work environment by demonstrating self-confidence, energy, and enthusiasm.

- Broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.

Managing Conference and Catering Operations


- Interacts with other conference and catering employees, customers, guests, vendors, and suppliers.

- Demonstrates knowledge of all property departments.

- Applies knowledge of all laws as they relate to an event.

- Manages department expenses to achieve or exceed budgeted goals.

- Communicates needs to various property departments.

- Understands banquet operations impact on conference event success and manages activities to maximize customer satisfaction.

- Meets with Chef before functions to verify arrangements and food presentation quality.

- Meets with clients to plan functions and highlight facility features and services.

- Develops lasting relationships with groups to retain business and drive growth.

- Manages inventories and equipment maintenance.

- Schedules banquet service staff and maximizes profits.

- Handles inquiries promptly within market parameters.

- Maintains sanitation levels.

- Adheres to and reinforces standards, policies, and procedures.

Ensuring Exceptional Customer Service


- Sets a positive example for guest relations.

- Interacts with guests for product and service feedback.

- Responds to and resolves guest problems and complaints.

- Communicates event details to operating departments and customers.

- Manages quality process for customer service and employee satisfaction.

- Empowers employees to provide excellent service.

- Ensures employees understand expectations.

- Improves service performance and emphasizes guest satisfaction.

Supporting and Coordinating with the Sales and Marketing Function


- Qualifies business and tracks leads.

- Solicits and books meetings, conferences, and events.

- Finalizes and upsells catering and conference arrangements.

- Negotiates and markets to drive sales and profits.

- Identifies customer needs and sales opportunities for local catering events.

Conducting Human Resources Activities


- Provides constructive coaching and counseling to employees.

- Directs employee development, training, and mentoring.

- Observes employee service behaviors and provides feedback.

- Imposes deadlines and delegates tasks effectively.

- Motivates and ensures productive work environment.

- Listens and responds to employee needs.

- Manages conflict situations and hourly employees.

- Adheres to Equal Employment Opportunity and Affirmative Action policies.

- Attends and participates in meetings.

Marriott International is an equal employer. Believes in a diverse workforce and inclusive, people-first culture. Committed to non-discrimination on any protected basis such as disability and veteran status, under the law.

The Ritz-Carlton Ladies and Gentlemen at award-winning properties worldwide create exceptional experiences. Attracting top hospitality professionals curating lifelong memories. We believe in empowering creativity, thoughtfulness, and compassion for success.

Every day, set the standard for special luxury service globally, delivering excellence in guest care and comfort.

Your role is to ensure **Gold Standards**' gracious and thoughtful delivery daily. These standards guide us to be better and drive success. Our culture embodies excellence, and service values drive success. Learn and exemplify the **Gold Standards** with our Employee Promise, Credo, and Service Values. We offer the chance to be proud and work with amazing teams.

Joining The Ritz-Carlton, join Marriott International's portfolio of brands. **Be** where you excel, **begin** your purpose, **belong** to a global team, and **become** the best version of you.


  • Director of Groups, Ccs

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job NumberJob Category: Event ManagementLocation: The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi ArabiaSchedule: Full-TimeLocated Remotely? NoRelocation? NoPosition Type: ManagementJOB SUMMARY:Responsible for overseeing all aspects of the Catering and Conference departments to uphold company and brand standards. Coordinates event details...

  • Group Account Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mackenzie Jones Middle East Full time

    We have partnered with one of the most impressive public relations consultancies globally. With offices in over 30 countries, they advise some of the most interesting companies within every sector alongside government entities and political bodies. The business is looking for a Group Account Director to manage its pharmaceutical, health + wellness and...

  • Art Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia VML South Africa Full time

    Who we're looking for:We are seeking an Art Director to join our creative team and assist in developing campaigns' concepts. As an Art Director, you will work with the Creative team to create concepts across channels, bringing many kinds of communication alive. You will produce designs and visual concepts that get our clients' messages across with high...

  • Director of Groups

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Inc. Full time

    Director of Groups & EventsJOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location, and some videos tooJOB\_DESCRIPTION.SHARE.HTML St. Regis Hotels & Resorts Job DescriptionJob Number Job Category Event Management Location The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia Schedule Full-Time...

  • Senior Art Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saatchi & Saatchi Full time

    This position is open only for Saudi Nationals.The role is for a proficient Art Director, adept at photo manipulation and compositing, tasked with conceptualizing and executing innovative visual strategies.This position requires creating compelling visual solutions that attract clients, prospects, talent, and the marketplace to engage with our brand.The...

  • Group Account Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Leo Burnett Full time

    We help grow many of the world's most iconic brands at Leo Burnett. We help grow even more of the world's most talented people. You'll find at Leo Burnett an agency built on ideas and dependent upon the people behind them. A culture that doesn't just respect creativity but cherishes it. And a community where the path you choose is your own, the places you...

  • Senior Art Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Publicis Groupe Full time

    Job DescriptionThis position is open only for Saudi Nationals.The role is for a proficient Art Director, adept at photo manipulation and compositing, tasked with conceptualizing and executing innovative visual strategies.This position requires creating compelling visual solutions that attract clients, prospects, talent, and the marketplace to engage with our...

  • Group Marketing Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Informa Connect of Informa PLC Full time

    Tahaluf is rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.To scale at this pace requires impeccable local partners, and Tahaluf is...

  • Art Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Leo Burnett Full time

    Company Description:Responsibility and FocusThe role is for someone who is a solid Art Director, one with a unique design eye, highly skilled with photo manipulation and compositing to conceptualize and craft unexpected visual approaches. This position requires someone to create visual solutions that convince clients, prospects, talent, and the marketplace...

  • Group Marketing Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Tahaluf Full time

    Group Marketing Director Full-timeCompany Descriptionis rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue. To scale at this pace...

  • Group Program Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Horizontal Digital Full time

    We are looking for Group Program Manager who will lead a team Project Managers. This team will run full lifecycle digital transformation projects from inception to implementation using agile methodologies. You will assist with the assembly of teams and the development of detailed work plans, process improvements, project estimates, financial management and...

  • Director of Groups

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category Event ManagementLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYOversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and...

  • Director of Groups

    1 month ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Event ManagementLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYOversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event...

  • Director of Groups

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc. Full time

    Job Number Job Category Event ManagementLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Oversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service...

  • Director of Groups

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Event ManagementLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYOversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event...

  • Director of Groups

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Event ManagementLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYOversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event...

  • Director of Groups

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    Job Number Job Category Event ManagementLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYOversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and...

  • Group Marketing Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Tahaluf Full time

    We are seeking an experienced, confident and inspiring marketer to drive the marketing and communications for an exciting portfolio of high-growth events in Saudi Arabia including LEAP, Deepfest, BlackHat and InFlavour.KSA has been identified as a key growth market and is at the forefront of product development and operational change.You will be an important...

  • group cfo

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia First Resort Global Recruitment Full time

    Our client is a leading Holding Company with diverse businesses across FMCG, Manufacturing, Industrial, Hospitality and other industries. With a strong reputation and good expansion plans for 2014.We are looking for an experienced finance professional to join as the Group Finance Director/ CFO based in Riyadh, Saudi Arabia.Reporting to:CEOJOB OVERVIEW Set...

  • TAHALUF - Exhibition Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Informa Connect of Informa PLC Full time

    TAHALUF - Exhibition Director Full-timeCompany Descriptionis rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue. To scale at this pace...