Insurance Claims Consultant

3 days ago


Johannesburg, Gauteng, Saudi Arabia Trafalgar Property and Financial Services Full time

Purpose & objectives of the role:

  • Registration and processing of Insurance Claims
  • Accurate and timeous processing of new claims
  • Appointing of contractors
  • Liaising with owners & portfolio teams
  • Follow up and feedback provided to clients
  • Payment of claims
  • Ensuring a smooth claims process been adhered to at all times, with quick turnaround times

Role Scope, activities & responsibilities:

  • Consultant to register the claim on the insurance system
  • Make outbound call to the unit owner
  • Verify that a claim has been registered
  • Consultant to advise the owner & contractor of the excess applicable
  • Consultant to send the quotations for damages to the insurer for approval
  • Follow up with insurer for approval & inform contractor to proceed
  • Communicate a date and time with the owner on which the contractor will attend
  • Arrange payment for the contractors invoice
  • Finalize the claim on the insurance system
  • Weekly feedback to be provided

Skills required:

  • Effective communication skills
  • Ability to manage time effectively and work under pressure
  • Strong leadership skills
  • Ability to work within a team environment

Minimum Requirements:

  • Matric
  • Higher certificate in short term insurance
  • Must have Insurance administration experience
  • Own transport & license
  • Excellent computer skills and quick learner
  • Training will be provided


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