Head, Short Term Claims

4 weeks ago


Johannesburg, Gauteng, Saudi Arabia Standard Bank Group Full time

Job Description

To direct and oversee the National Operations of the Insurance Claims departments to deliver effective and efficient world class customer service in order to excel in operation, financial and service requirements. Crafts the overall strategy for the claims management of the Insurance business. Makes strategic choices and necessary prioritization to drive delivery of objectives, spanning across claims management and supply chain, thereby influencing world class customer service, an excellence operational environment and financial achievements.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree

  • Honours Degree Risk Management
  • MBA advantageous

Experience Required
Insurance

  • 7 - 10 years' Experience with exposure to Legal, Compliance and Risk Management
  • Min 10 years' experience in a leadership position Examining Information

Additional Information

Behavioral Competencies:

  • Examining Information
  • Generating Ideas
  • Exploring Possibilities
  • Developing Strategies
  • Establishing Rapport
  • Convincing People
  • Articulating Information
  • Challenging Ideas
  • Making Decisions
  • Directing People
  • Empowering Individuals
  • Embracing Change

Technical Competencies:

  • Leadership
  • Strategic Management
  • Stakeholder Engagement
  • Performance Analysis
  • Strategic Planning
  • Business Development


  • Johannesburg, Gauteng, Saudi Arabia Absa Group Limited Absa Full time

    Job DescriptionClaims assessment: Incumbent must have minimum 3 years short term insurance personal lines claims experience. Assess and/or process claims following standard operating procedures Customer Experience: Handle all customer interactions professionally and efficiently Ad Hoc duties: Provide support to customers and team as required to ensure team...


  • Johannesburg, Gauteng, Saudi Arabia Discovery Full time

    Discovery: Short Term Insurance Learnership Programme 2023 / 2024This Learnership leads to a nationally recognised NC: Short Term Insurance NQF Level 4 qualification which consists of structured learning components combined with practical/workplace experience in the Short-Term Insurance industry. Responsibilities:Learners will be given exposure to the...


  • Johannesburg, Gauteng, Saudi Arabia Discovery Full time

    Discovery: Short Term Insurance Learnership Programme 2023 / 2024This Learnership leads to a nationally recognised NC: Short Term Insurance NQF Level 4 qualification which consists of structured learning components combined with practical/workplace experience in the Short-Term Insurance industry. Responsibilities:Learners will be given exposure to the...

  • Claims Consultant

    2 days ago


    Johannesburg, Gauteng, Saudi Arabia PPS Full time

    Job Advert SummaryCo-ordinate and oversee, manage negotiate and settle personal lines and commercial claims and account for the finalisation of the claim end-to-end. Delegate authority to manage the process and resolve any conflict by a negotiating, settlement, and finalisation functionality. Administer and validate claims correctly and efficiently within...


  • Johannesburg, Gauteng, Saudi Arabia ManpowerGroup South Africa Full time

    Job Summary The main purpose of the Claims Specialist's role is to validate and administrate a client's claim following a fortuitous event. The claims specialist will be responsible for various Non-Motor Claims. Claims settlement determinations are made in accordance with Standard Operating Procedure, claims guidelines, the specialist own mandate, and the...


  • Johannesburg, Gauteng, Saudi Arabia ManpowerGroup South Africa Full time

    Job Summary The main purpose of the Claims Specialist's role is to validate and administrate a client's claim following a fortuitous event. The claims specialist will be responsible for various Non-Motor Claims. Claims settlement determinations are made in accordance with Standard Operating Procedure, claims guidelines, the specialist own mandate, and the...


  • Johannesburg, Gauteng, Saudi Arabia PPS Full time

    Job Advert SummaryCo-ordinate and assist with the administrative aspects of the overall claims process support for personal lines and commercial claims. Must have the ability to process in all facets of the Short Term Claims department and resolve queries from start to end. Delegate authority to manage the process and resolve any conflict between various...


  • Johannesburg, Gauteng, Saudi Arabia Absa Group Limited Absa Full time

    Job DescriptionIncumbent must have minimum 3 years experience in underwriting, short-term insurance industry only. Completed RE5 certificate, Personal Lines, CPD up to date, 150 FAIS Credits in short-term insurance essential. Administrative and operations support: Provide administrative underwriting and operations support against standard operating...


  • Johannesburg, Gauteng, Saudi Arabia Absa Group Limited Absa Full time

    Job DescriptionMinimum 150 FAIS credits, Personal Lines, 2 Years experience in Short-Term Insurance environment, FAIS recognized qualification, RE5 certificate completed. CPD hours up to date. Strong sales and customer service experience. Basic and incentive.EducationFurther Education and Training Certificate FETC: Business, Commerce and Management Studies...


  • Johannesburg, Gauteng, Saudi Arabia Absa Group Limited Absa Full time

    Job DescriptionMinimum 150 FAIS credits, Personal Lines, 2 Years experience in Short-Term Insurance environment, FAIS recognized qualification, RE5 certificate completed. CPD hours up to date. Strong sales and customer service experience. Basic and incentive.EducationFurther Education and Training Certificate FETC: Business, Commerce and Management Studies...


  • Johannesburg, Gauteng, Saudi Arabia Absa Group Limited Absa Full time

    Job DescriptionIncumbent must have minimum 3 years experience in retentions, short-term insurance industry only. Completed RE5 certificate, Personal Lines, CPD up to date, 150 FAIS Credits in short-term insurance essential. EducationFurther Education and Training Certificate FETC


  • Johannesburg, Gauteng, Saudi Arabia Trafalgar Property and Financial Services Full time

    Purpose & objectives of the role:Registration and processing of Insurance ClaimsAccurate and timeous processing of new claimsAppointing of contractorsLiaising with owners & portfolio teamsFollow up and feedback provided to clientsPayment of claimsEnsuring a smooth claims process been adhered to at all times, with quick turnaround timesRole Scope, activities...


  • Johannesburg, Gauteng, Saudi Arabia FirstRand Group Full time

    Job DescriptionAccurate assessment, investigation and management of long-term insurance claims in accordance with the goals, objectives, processes and standards of the organization to meet customer expectations.Accurate assessment, investigation and management of long-term insurance claims including Health hospital Cash claims and critical illness...


  • Johannesburg, Gauteng, Saudi Arabia Absa Group Limited Absa Full time

    Key accountabilities Accountability: Managing daily sales targets 40% Outputs to deliver this accountability:Agree and sign sales targets with the Team Leader and come up with innovative sales methods to utilise to achieve these targets.Receive calls from clients requesting quotes and make calls to clients offering Short Term Insurance, based on the...


  • Johannesburg, Gauteng, Saudi Arabia Absa Group Limited Absa Full time

    Key accountabilities Accountability: Managing daily sales targets 40% Outputs to deliver this accountability:Agree and sign sales targets with the Team Leader and come up with innovative sales methods to utilise to achieve these targets.Receive calls from clients requesting quotes and make calls to clients offering Short Term Insurance, based on the...


  • Johannesburg, Gauteng, Saudi Arabia Vodafone Global Enterprise Full time

    Role Purpose/Business Unit:As a Senior Claims Assessor, you will play a crucial role in evaluating and processing Death, Critical illness, Disability and Incapacity claims. Your primary responsibility will be to assess the validity of claims and ensure that they meet the stipulated criteria for pay-out. This role requires a keen attention to detail,...

  • Claims Negotiator

    1 month ago


    Johannesburg, Gauteng, Saudi Arabia Ellahi Consulting Full time

    Core purpose of the role: To settle third party claims/recover from third parties so as to limit expenses and contribute positively to the profitability of the organisation.About the organisation:Work with driven and focused individuals, in a beautiful and harmonious office environment, 5 kilometers from OR Tambo International Airport 5 days a week.Multiple...


  • Johannesburg, Gauteng, Saudi Arabia Discovery Full time

    Discovery: Learnership Programme 2023 / 2024Learners will be given exposure to the Short-Term / Long-Term Insurance business – client and broker servicing, claims, retentions, procurement, business development and compliance. The following Learnerships are available:Short-Term Insurance Learnership Long-Term Insurance Learnership Must Have Grade 12...


  • Johannesburg, Gauteng, Saudi Arabia Telesure Investment Holdings Full time

    Telesure Investment Holdings: Customer Care Learnership Programme 2023 / 2024Complete a 12-month Customer Care learnership in the Contact Centre that provides a holistic experience of the customer journey within the Auto & General, First For Women and Dial Direct brands. The learnership program provides training in Customer Care and Claims Capturing. The...


  • Johannesburg, Gauteng, Saudi Arabia Absa Group Limited Absa Full time

    Job DescriptionPlanning and delivery of business services activity: Solve all incoming sourcing queries e.g. obtain documents to get vendor approved on Absa system, enquiries whether vendor is approved by following the guidelines on approval. Develop and maintain relationships with relevant SBU's e.g. Absa Group Sourcing; Drake & Scull; BTB Forum on a...