Route Compliance Clerk

Job Description

RCL Foods is recruiting for a driven, highly energized, analytical Route Compliance Clerk within the baking business unit. The suitable candidate will be required to manage GPSTS vehicle units, Garmins, and GPST logins daily and ensure route viability loaves per km, cpk's, and cpl. This role will be based in Durban and reporting to the Transport Manager.

Minimum Requirements

Education and Qualification:

• Matric
• Valid code 10 driver's licence and PDP
• Knowledge of Distribution and Logistics
• Ability to work systematically
• Ability to prioritize workload
• Report writing and analysis

Experience and Training:

• At least 3 years of qualified experience in a manufacturing environment FMCG
• Experience in GPSTS and Garmins
• Excellent Microsoft Office skills

Duties & Responsibilities

Administration:

• Administer and monitor the uploaded system route allocations on a daily basis.
• Liaise with drivers and customers throughout the day and note all comments and problems on a daily report that is sent to management after shift end.
• Monitor real-time fuel consumption, speeding, braking, and other driving and vehicle performance exceptions.
• Track down the driver and send the vehicle back to the depot when necessary.
• Follow up with stationary drivers at the back door for more than 15 minutes.
• Manage GPSTS vehicle units, Garmins, and GPST logins daily.
• Report on actual kilometers vs GPS kilometers vs daily averages of the previous month.
• Report on any km route deviations on daily info transport and sales files.
• Monitor and report on transport logistics issues including speeding, harsh braking, route deviations, and route plotting, pre-trip inspections.
• Perform route analysis and optimization; split routes monthly to reduce km where possible.
• Ensure vehicle utilization at maximum capacity daily.
• Ensure route viability loaves per km, cpk's, cpl.
• Handle disciplinary investigation inquiries of drivers on logistics.

Effective Teamwork and Self-Management:

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof, and provide appropriate resolution.
• Manage colleagues' and employees' expectations and communicate appropriately.
• Demonstrate willingness to help others and "go the extra mile" to meet team targets and objectives.

Crate Controlling:

• At the start of shift, ensure all crates are stacked in the crate storage area.
• Ensure a physical crate count is done every morning.
• Ensure all 1s and 2s crates are charged out to the correct route.
• Compare the physical count to the crate movement file and dispatch count.
• Investigate all crate transactions and report variances to Manager.
• Compare crate pool to JDE PI and crate report.
• Compare crate slips to JDE transactions.
• Obtain crate sheet variance report from Dispatch and compare to actual crate slips.
• Ensure Dispatch KPI report matches the physical crate count.
• Ensure every route has a baseline per customer per route reconciled monthly.
• Ensure damaged crates are stacked in the container daily, recorded, and subtracted from the pool.
• Ensure crates that do not belong to Sunshine Bakery are segregated from Sunshine crates.
• Initiate and arrange a crate collection when required.
• Ensure dirty crates get washed weekly.
• At the end of shift, report on crates available for production.

Crate Administration:

• Ensure crate sheets are filled in correctly daily during driver debrief.
• Check previous day crate sheets and call drivers daily to follow up on shortages and record variances.
• Ensure drivers complete a crate sheet for the next day with correct balances.
• Add and update new customers on crate sheets and report on lost customers to Sales.
• Reconcile a KPI report for damaged crates monthly.
• Report monthly losses and gains.
• Email all weekly and monthly reports timeously.
• Maintain daily verbal communication with drivers, van assistants, and route controllers.
• Communicate daily with Dispatch and the Sales team.
• Report any deviations or concerns to your line manager.

Stock Management:

• Verify stock handovers.
• Ensure cages are locked.
• Ensure stock pulled from production is signed for by dispatch clerk and production supervisor.
• Ensure stock is loaded according to company safety standards.
• Ensure stock is loaded in such a way as to prevent damage.
• On vehicle return, count returns and issue credit notes for the driver or customer when Returns Clerk is not present.
• Ensure good stock returns are returned to dispatch cages.
• Ensure damaged returns are moved to the damage container.

Transactional Duties:

• Assist with transactional duties within the Dispatch department.