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Retail Floor Manager
2 days ago
Job Description
We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service
Key Responsibilities:
Customer Assistance
- Greet and assist customers in a friendly and professional manner.
- Provide product information and guidance to customers to help them make informed purchasing decisions.
- Handle customer inquiries and resolve any issues promptly.
Sales Support
- Support the sales team in achieving store targets and goals.
- Assist in setting up product displays and ensuring they are visually appealing.
- Keep the sales floor organized, clean, and stocked with products.
Inventory Management
- Assist with receiving, unpacking, and organizing inventory.
- Conduct regular stock checks and report discrepancies to the management.
- Ensure products are correctly priced and labelled.
Store Maintenance
- Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.
- Ensure that health and safety standards are adhered to within the store environment.
Skills & Experience
- 2 – 4 years' experience
- Computer Literate
- Attention to detail
- Exceptional Customer Service
Requirements
- Matric/ Grade 12 NSC
- Tertiary Qualification is advantageous
- A minimum of 2 – 4 years' experience
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