Customer Care Centre Agent Portfolio Management

Role summary:A Call Centre Agent is required to improve customer satisfaction, customer service efficiency, overall customer retention rate as well as improve the total experience of TsogoSun customers.Daily Responsibilities:Liaise with colleagues to work together and provide consistent, excellent service as a team.Demonstrate willingness to help each...

Telesure Investment Holdings: Customer Care Learnership Programme 2023 / 2024Complete a 12-month Customer Care learnership in the Contact Centre that provides a holistic experience of the customer journey within the Auto & General, First For Women and Dial Direct brands. The learnership program provides training in Customer Care and Claims Capturing. The...

Telesure Investment Holdings: Customer Care Learnership Programme 2023 / 2024Complete a 12-month Customer Care learnership in the Contact Centre that provides a holistic experience of the customer journey within the Auto & General, First For Women and Dial Direct brands. The learnership program provides training in Customer Care and Claims Capturing. The...

The role:We are seeking a dedicated and personable Customer Support Agent to join our team. In this role, you will be the first point of contact for our customers, providing support and ensuring a high level of customer satisfaction. If you are a problem-solver with excellent communication skills and a passion for helping others, we would love to hear from...

Purpose of the Job:A professional service agent role, reporting to the Team Manager: PPS Operations. Accountable for providing a professional service to PPS members and associated parties via an inbound contact centre model. This role works strictly on a shift work basis including nightshift work.Minimum Requirements Formal Qualifications:Matric Grade 12A...

Job DescriptionTo perform data mining and packaging of advanced insights that identify new revenue opportunities, the revenue gaps and cost reduction across an allocated product portfolio. To develop algorithms and models to be used as an engine for product solution packaging and daily portfolio management. To develop minimum and recommended prices across...

Tracker: Call Centre Learnership Programme 2023 Tracker Connect is providing a valuable opportunity to 25 young individuals in South Africa, aimed at enhancing their skills and knowledge through a Call Centre Learnership NQF Level 4 at Tracker Head Office in Johannesburg. The main aim of this Learnership is to empower unemployed youth with essential call...

Tracker: Call Centre Learnership Programme 2023 Tracker Connect is providing a valuable opportunity to 25 young individuals in South Africa, aimed at enhancing their skills and knowledge through a Call Centre Learnership NQF Level 4 at Tracker Head Office in Johannesburg. The main aim of this Learnership is to empower unemployed youth with essential call...

Rand Mutual Assurance: Contact Centre Learnership Programme 2023As a Learner: Contact Centre Agent, you will be reporting to the Contact Centre Manager. The learnership Programme is based in Parktown Johannesburg. The duration of this Learnership programme is 12 months and will commence in January 2023. You will gain skills, knowledge, and experience, whilst...

Rand Mutual Assurance: Contact Centre Learnership Programme 2023As a Learner: Contact Centre Agent, you will be reporting to the Contact Centre Manager. The learnership Programme is based in Parktown Johannesburg. The duration of this Learnership programme is 12 months and will commence in January 2023. You will gain skills, knowledge, and experience, whilst...

Job DescriptionPortfolio Performance Monitoring: Understand the interaction between the macro environment and credit performance and adjust credit underwriting strategy within Risk Appetite accordingly based on macro expectations.Monitor the performance of the home loans portfolio, tracking key performance indicators KPIs, such as pricing, margin, balance...

Key Performance Areas KPA'sPlan and execute the Centre Marketing Strategy, Promotional Plan & Brand StrategyImplement and manage CI and brand guidelines across all relevant platformsManage social media, digital platforms and the Centre website Facebook, Twitter, Instagram, etc. in line with Centre Marketing Strategy and Promotional PlanMaintain/update with...

Job Advert SummaryHello... an exciting new opportunity has just become available in our Hollard Insure, Travel JHB area. We are looking to recruit a Broker Consultant.Role Objectives:Develop and maintain effective business relationships with brokers and travel agents in order to attract, develop and retain profitable business. Effectively market all products...

Job Advert SummaryHello... an exciting new opportunity has just become available in our Hollard Insure, Travel JHB area. We are looking to recruit a Broker Consultant.Role Objectives:Develop and maintain effective business relationships with brokers and travel agents in order to attract, develop and retain profitable business. Effectively market all products...

Bayport Financial Services: Internship Programme 2023 / 2024Bayport Financial Services invites applications from suitably qualified and unemployed graduates to apply for the 2023 / 2024 Internship Programme. This is an excellent opportunity for graduates wanting to obtain an internship programme contract with a well-established, reputable and rapidly growing...

Bayport Financial Services: Internship Programme 2023 / 2024Bayport Financial Services invites applications from suitably qualified and unemployed graduates to apply for the 2023 / 2024 Internship Programme. This is an excellent opportunity for graduates wanting to obtain an internship programme contract with a well-established, reputable and rapidly growing...

Tracker: Call Centre Learnership Programme 2024Tracker Connect is offering the opportunity of a lifetime to 25 of South Africa's young people with great potential, through a Call Centre Learnership NQF Level 4 which will be based at Tracker Head Office in Johannesburg. The purpose of the Learnership is to capacitate young unemployed youth with call centre...

Tracker: Call Centre Learnership Programme 2024Tracker Connect is offering the opportunity of a lifetime to 25 of South Africa's young people with great potential, through a Call Centre Learnership NQF Level 4 which will be based at Tracker Head Office in Johannesburg. The purpose of the Learnership is to capacitate young unemployed youth with call centre...

REQUIRED SKILLS AND KNOWLEDGEStandard 10 / Grade 12 or equivalent qualification.Prior experience in a similar role or familiarity with Amrod or a similar work environment is beneficial.Above-average verbal and written English communication skills for professional interaction with customers and internal communication via phone and email.Strong communication...

REQUIRED SKILLS AND KNOWLEDGEStandard 10 / Grade 12 or equivalent qualification.Prior experience in a similar role or familiarity with Amrod or a similar work environment is beneficial.Above-average verbal and written English communication skills for professional interaction with customers and internal communication via phone and email.Strong communication...