Inside Sales Representative, KSA

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Boston Scientific Full time

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

About the Role

The core objective of this role is to support the Inside Sales Manager in achieving the goals and objectives of the Division they represent by contacting customers through a remote multi-channel approach. As part of the GEM team, you will focus on the KSA region and will on occasion provide support to other locations.

This permanent position is based from our office in Riyadh, and offers hybrid working (three days in the office, two days remote per week).

Your responsibilities will include:

  • Take responsibility of a defined territory with an assigned pool of Boston Scientific customers, including existing and potential accounts. Deliver remote channel contacts with the focus on identifiying business opportunities and to enhance sales results.
  • Proactively contacting the assigned customers on a regular basis, mainly by phone, to promote selected products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager.
  • Develop as a professional Inside Sales Representative by acquiring working knowledge and selling techniques fundamentals.
  • Use the sales process, available systems and tools to plan, prepare and drive engagement with the customers, get commitment to buy, negotiate and close successful deals.
  • When appropriate and requested, collaborate remotely with field territory managers, to support the management of existing or potential customers.
  • Provide advice and support to assigned customers as well as new customers via remote communication tools, mainly phone and email. Occasionally also via web session or video communication.
  • Establish remote sustainable and business impactful relationships with stakeholders (e.g. KOL, physicians, head nurses, economic buyers) being part of the decision-making process of medical device procurements.
  • Manage and maintain contact and customer information in the CRM tool by updating and capturing strategic information such as roles and responsibilities, number and type of procedures and customer preferences.
  • Complete centralized administration tasks relating to all assigned customers (tender, pricing approval, etc.) in collaboration with customer services to provide seamless customer experience.
  • Manage customer complaints and provide the best support to solve problems following the processes and procedures of the company.
  • Responsible for shipment to customers of samples, marketing material and any other information required.
  • Upon request, participate in internal team projects, sales meetings, training programs and conventions.
  • Represent Boston Scientific values and integrity and respect BSC mission, strategy and structure.
  • Understand and comply with policies, quality standards and processes.

What are we looking for in you:

  • Successfully completed studies within a relevant Life Science or similar subject area is beneficial.
  • Professional industry experience in a similar clinical sales role (Inside Sales or Field Sales). Alternatively, experience working within the clinical sector as Nurse, Technician, or similar.
  • Strong communication skills and a commercial mindset.
  • Ability to understand and communicate complex technical and clinical information.
  • Excellent IT skills including the Microsoft Office suite. Expertise with Salesforce and SAP are beneficial.
  • Self-motivated and can influence others.
  • Flexible, adaptable but focused and persistent.
  • Professional working proficiency language skills in both Arabic and English.

What we can offer to you:

  • Experience in a groundbreaking multinational company with attractive benefits.
  • Upskilling.
  • Mentoring.
  • A company with a purposeful mission.
  • A permanent position.
  • Hybrid work.

Requisition ID: 584678

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you

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