Assistant Restaurant Manager The Westin Cape Town, Convention Square, Cape Town,

1 month ago

Cape Town, Western Cape, Saudi Arabia Marriott International Full time

CANDIDATE PROFILE

Education and Experience

  • Appropriate tertiary qualification
  • Minimum 2 years experience in a similar position within F&B 5 star environment
  • Good leadership, communication and interpersonal skills
  • Strong planning and organizing skills to meet deadlines
  • Effective communication, problem solving, decision making and conflict management skills
  • Compentency in administration skills - payroll input, staff rostering, inventory control, ordering and training
  • Effective planning, assigning and delegations of tasks to meet deadlines
  • Ability to work within a pressurized environment,
  • Ability to use Initiative and be pro-active and self driven
  • Experience in IR management and disciplinary processes
  • Ability to work without supervision and within a team
  • Attention to detail pertaining to area of responsibility
  • Maintain a neat, clean and well-groomed appearance as per company standards

CORE WORK ACTIVITIES

Assisting in Management of Restaurant Team

  • Handles employee questions and concerns.
  • Monitors employees to ensure performance expectations are met.
  • Provides feedback to employees based on observation of service behaviors.
  • Assists in supervising daily shift operations.
  • Supervises restaurant and all related areas in the absence of the F&B Manager.
  • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Day-to-Day Restaurant Operations

  • Ensures all employees have proper supplies, equipment and uniforms.
  • Communicates to Chef and F&B Management any issues regarding food quality and service levels.
  • Ensures compliance with all restaurant policies, standards and procedures.
  • Monitors alcohol beverage service in compliance with local laws.
  • Manages to achieve or exceed budgeted goals.
  • Performs all duties of restaurant employees and related departments as necessary.
  • Opens and closes restaurant shifts.

Providing Exceptional Customer Service

  • Interacts with guests to obtain feedback on product quality and service levels.
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Encourages employees to provide excellent customer service within guidelines.
  • Handles guest problems and complaints, seeking assistance from supervisor as necessary.
  • Strives to improve service performance.
  • Sets a positive example for guest relations.
  • Assists in the review of comment cards and guest satisfaction results with employees.
  • Meets and greets guests.

Conducting Human Resource Activities

  • Supervises on-going training initiatives.
  • Uses all available on the job training tools for employees.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Coaches and counsels employees regarding performance on an on-going basis.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Assists servers and hosts on the floor during meal periods and high demand times.
  • Recognizes good quality products and presentations.
  • Supervises daily shift operations

  • Training and Development Opportunities 2024

    2 weeks ago

    Cape Town, Western Cape, Saudi Arabia City of Cape Town Full time

    City of Cape Town: Training and Development Opportunities 2024 / 2025The City invites suitably qualified unemployed candidates, who meet the relevant minimum requirements to apply for these Training and Development Opportunities. The City is embarking on an ongoing drive to train numerous recruits on various programmes within the City of Cape Town. This...

  • Metro Police, Traffic and Law Enforcement Learnerships 2023

    1 month ago

    Cape Town, Western Cape, Saudi Arabia City of Cape Town Full time

    City of Cape Town: Metro Police, Traffic and Law Enforcement Learnership Programme 2023 / 2024he City is embarking on a drive to train 1000 recruits on a 18 month fulltime Learnership Program in Road Traffic Law Enforcement and Metro Police. This forms part of the City of Cape Town's commitment in addressing the high levels of unemployment in our youth, as...

  • Graduate Internships 2022

    3 weeks ago

    Cape Town, Western Cape, Saudi Arabia City of Cape Town Full time

    City of Cape Town: Graduate Internship Programme 2022Unemployed South African graduates below the age of 35 years are invited to participate in the National Treasury funded Infrastructure Skills Development Grant (ISDG) Training programme within the City of Cape Town on a three year contract. Responsibilities:Produce tailor-made training plan in line with...

  • Graduate Internships 2022

    1 month ago

    Cape Town, Western Cape, Saudi Arabia City of Cape Town Full time

    City of Cape Town: Graduate Internship Programme 2022Unemployed South African graduates below the age of 35 years are invited to participate in the National Treasury funded Infrastructure Skills Development Grant (ISDG)Training programme within the City of Cape Town on a three year contract. Responsibilities:Produce tailor-made training plan in line with...

  • Internships 2022

    1 month ago

    Cape Town, Western Cape, Saudi Arabia City of Cape Town Full time

    City of Cape Town: Internship Programme 2022 / 2023Individuals who have completed qualifications in any of the below mentioned fields of study are invited to apply. Applications will be used to fill graduate internship Programme opportunities in various directorates. The following Opportunities are open for applications:Graduate Internship Programme Work...

  • Restaurant Manager The Westin Cape Town, Convention Square, Cape Town

    3 weeks ago

    Cape Town, Western Cape, Saudi Arabia Marriott International Full time

    CANDIDATE PROFILE Education and ExperienceHospitality Diploma or a Grade 12 and the relevant experience in a 5 * environment in a similar role for the past 3 yearsCRITICAL WORK ACTIVITIESManaging Day-to-Day OperationsSupervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees'...

  • Restaurant Manager The Westin Cape Town, Convention Square, Cape Town

    1 month ago

    Cape Town, Western Cape, Saudi Arabia Marriott International Full time

    CANDIDATE PROFILE Education and ExperienceHospitality Diploma or a Grade 12 and the relevant experience in a 5 * environment in a similar role for the past 3 yearsCRITICAL WORK ACTIVITIESManaging Day-to-Day OperationsSupervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees'...

  • Internship Opportunities 2024

    1 month ago

    Cape Town, Western Cape, Saudi Arabia ORT SA CAPE Full time

    ORT SA CAPE: Internship Opportunities 2024ORT SA CAPE invites applications for a 12-month work experience internship in the wider Cape Town area. The programme will run from 1 July 2024 to 30 June 2025. Interns will receive training and a stipend for the duration of the placement.Selection Criteria / Requirements:Applicants must:Be a South African citizen...

  • ECD Learnerships 2024

    1 month ago

    Cape Town, Western Cape, Saudi Arabia ORT Cape Education Full time

    ORT Cape Education: ECD Learnership Programme 2024Unemployed youth are invited to apply for an 18-month learnership at an Early Childhood Development (ECD) centre in the wider Cape Town area. The programme will run from 1 April 2024 to 30 September 2025. Students will receive a SETA-accredited Early Childhood Level 4 Qualification at the end of the 18...

  • Graduate Internships 2022

    1 month ago

    Cape Town, Western Cape, Saudi Arabia City of Cape Town Full time

    City of Cape Town: Graduate Internship Programme 2022 / 2023Unemployed South African graduates below the age of 35 years old are invited to participate in the City's Internship Programme for Digital Transformation on a twelve-month contract. Responsibilities:Work with Project Managers and Technical Architects to define requirements within project scope and...

  • Finance Internships 2022

    1 month ago

    Cape Town, Western Cape, Saudi Arabia City of Cape Town Full time

    City of Cape Town: Finance Internship Programme 2022 / 2023Position Title: Finance Three Year Ficed Term Contract - ISDG Graduate Trainee Responsibilities:Manage the implementation of financial controls/procedures and provides information to support financial planning sequences in order to comply with MFMA and other pertinent legislation, policies and...

  • Fire Fighter Learnerships 2024

    3 weeks ago

    Cape Town, Western Cape, Saudi Arabia City of Cape Town Full time

    City of Cape Town: Fire Fighter Learnership Programme 2024Department: Fire ServicesBasic Salary: R per annum RequirementsGrade 12 qualification (Mathematics and Physical Science preferred) 18 years or older Must not suffer from fear of confined spaces or heights Must be medically and physically fit Must be able to work in a team and cope with stressful...

  • Fire Fighter Learnerships 2024

    1 month ago

    Cape Town, Western Cape, Saudi Arabia City of Cape Town Full time

    City of Cape Town: Fire Fighter Learnership Programme 2024Department: Fire ServicesBasic Salary: R per annum RequirementsGrade 12 qualification (Mathematics and Physical Science preferred) 18 years or older Must not suffer from fear of confined spaces or heights Must be medically and physically fit Must be able to work in a team and cope with stressful...

  • Assistant Spa Manager The Westin Cape Town, Convention Square, Cape Town

    3 weeks ago

    Cape Town, Western Cape, Saudi Arabia Marriott International Full time

    POSITION SUMMARYAdvise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout...

  • Assistant Spa Manager The Westin Cape Town, Convention Square, Cape Town

    1 month ago

    Cape Town, Western Cape, Saudi Arabia Marriott International Full time

    POSITION SUMMARYAdvise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout...

  • Handyman The Westin Cape Town, Convention Square, Cape Town

    3 weeks ago

    Cape Town, Western Cape, Saudi Arabia Marriott International Full time

    Requirements Experience & Qualifications4-5 years' experience in a similar positionMust be prepared to work shifts and weekend duty departmental cycles and after-hours coverage of the hotel maintenance as per operational requirements essential.Professional dispositionAbility to speak, read and write in the English language.Good communication skillsAbility to...

  • Handyman The Westin Cape Town, Convention Square, Cape Town

    1 month ago

    Cape Town, Western Cape, Saudi Arabia Marriott International Full time

    Requirements Experience & Qualifications4-5 years' experience in a similar positionMust be prepared to work shifts and weekend duty departmental cycles and after-hours coverage of the hotel maintenance as per operational requirements essential.Professional dispositionAbility to speak, read and write in the English language.Good communication skillsAbility to...

  • Internships (4 positions)

    1 month ago

    Cape Town, Western Cape, Saudi Arabia J-PAL Africa University of Cape Town Full time

    J-PAL Africa University of Cape Town: Internships (4 positions)About J-PAL AfricaJ-PAL is a global research center working to reduce poverty by ensuring that policy is informed by scientific evidence. J-PAL is based at the Massachusetts Institute of Technology (MIT) and the Africa office is based at the University of Cape Town (UCT) with a satellite office...

  • Western Cape Dept of Agriculture: APFYD Matric Internships 2023

    1 month ago

    Cape Town, Western Cape, Saudi Arabia Western Cape Government Full time

    Western Cape Dept of Agriculture: APFYD Matric Internship Programme 2023 / 2024Western Cape Dept of Agriculture invites South African unemployed youth to apply for the Agricultural Youth Development (APFYD) Matric Internship Programme 2023 / 2024. This Internship Programme is aimed at providing valuable experience and exposure in agriculture to unemployed...

  • 12 month Software Testing Learnership Programme

    1 month ago

    Cape Town, Western Cape, Saudi Arabia Digilink Full time

    Digilink: Software Testing Learnership ProgrammeDigilink ,a tech work accelerator based in Cape Town, is looking for software development graduates for a 12 month stipended learnership opportunity. Get upskilled in the exciting field of software testing and get valuable work experience during the duration of the programme. Requirements:Applicants must have...