Complaints & Disputes Specialist Professional

Job SummaryEnsure alignment of the vendor management support activities and efforts with Managed Services and Vendor Management priorities and operational goals. Help ensure effective and professional support services are provided to all technology operations in areas of monitoring and assessing vendors' performance and service quality capitalising on...

Job SummaryProvide technical design solutions for IP transport network services for dimensioning in line with the business requirements. Develop low-level design (in cooperation with respective Engineering) covering coverage and capacity objectives validation, traffic models, propagation model, dimensioning of interfaces, etc. Evaluate the existing design...

Job SummaryProvide technical design solutions for concerned network services for dimensioning in line with the business requirements. Develop low-level design (in cooperation with respective Engineering) covering coverage and capacity objectives validation, traffic models, propagation model, dimensioning of interfaces, etc. Evaluate the existing design and...

Job SummaryCo-ordinate and support regulatory projects related with interconnection and access, including issues related with FTTH and transmission cables etc. Facilitate CITC communications, complaints and directives in coordination with appropriate internal stakeholders. Draft official communications to CITC, MoCIT and other government bodies. Participate...

Do you enjoy being part of team that provides high-quality project delivery for our customers? Are you a Billings and Collection Specialist looking for a new challenge? Join our TeamResponsible for Credit and Collection function: Monthly Statements, regular follow-up, allocation of payments and discounts, regular customer visits, regular reconciliation,...

Job SummaryGuide and steer the alignment of the Contract Management priorities and operational goals with the overall departmental objectives and plans of the Technology Operations Support. Ensure effective and professional support services are provided to all technology operations in areas of sourcing, procurement and contract management capitalising on...

Job SummaryWe are looking for a Saudi Marketing Specialist to help us in our overall marketing efforts. He will be an integral part of the development and execution of marketing plans to sell real estates in Riyadh.Main ResponsibilityBrainstorm and develop ideas for creative marketing campaigns Assist in outbound or inbound marketing activities by...

Job SummaryMedical coding specialists are responsible for correctly coding healthcare claims in order to obtain reimbursement from insurance companies. Obtain accurate reimbursement for healthcare claims. Utilize specialized medical classification software to assign procedure and diagnosis codes for insurance billing. Review claims data to ensure that...

Job SummaryCreate and drive recommendations to executive leadership on Consumer pricing strategies, portfolio vision and communicate pricing strategy, structure, policies and processes to organization. Contribute in developing competitive pricing structures and define prices for all consumer voice & data products & value propositions to achieve target...

Job Summary Provide presales technical expertise and support to the sales team, project management team and customers during the sales process. Provide technical input into bid proposals, projects and technical documents within the sales process, and identifies additional sales opportunities with existing customers. Collaborate with sales teams to develop...

Job Summary Examine the business requirements and define the IT solutions that would address those requirements as part of feasibility effort. Undertake the application of overall enterprise architecture standards and governance to all new solution developments. Develop technology specifications and ensure that the solutions have optimal usefulness while...

Job SummaryProduce security solutions illustrating proposed changes to or implementation of new security technologies in Mobily. Propose changes to the security system architecture to solve particularly difficult security technical problems; participate in establishing design constraints. Develop system improvement plans for use in the design and development...

Job SummaryAs the technical lead for project execution , oversee and manage end-to-end NW solution delivery of all business & Wholesales projects Develop detailed execution plan and manage end-to-end solution delivery, including monitoring and reporting Liaise with customer and all stakeholder to test the feasibility for the readiness of the solutions...

Job SummaryDevelop high-level design for new solution/service requests in accordance with the long-term roadmap, enterprise architecture and security governance requirements and ensuring consistency and maintainability of the solutions. Provision domain-level breakdown to IT Enabling Implementation to facilitate low-level design and implementation. Assess...

Job SummaryDetermine financial status by comparing and analyzing plans and forecasts with actual results. Monitor and highlight deviations against set targets and plans. Ensure appropriate business performance measures in strategic areas. Analyse the data accurately in a timely manner to reflect the current business situation and deviations; analyse results...

Job Summary Perform sales activities on Government accounts (e.g. Defense, Interior, Education, Health, Housing) and negotiate sales price and discounts in consultation with immediate manager for Government Sales Implement account sales plans to ensure a substantial sales opportunity pipeline. Present and explain sales target and the plan to all staff....

Job SummaryResponsible for IT performance management system setup including putting up service provider SLAs in alignment with design and delivery, development and implementation and IT special business solutions function Monitor IT function's performance across all KPIs dimensions and provide operational feedback to each function on a regular basis...

Job SummaryProvide technical design solutions for concerned security services for dimensioning in line with the business requirements. Evaluate the existing system security design and develop optimised design solutions for concerned system security based on system requirements. Support the forecasting of long- and short-term system security requirements,...

Job Summary Utilize technical expertise related to Charging and policy including but not limited to Tariff, charging, policies, offer management, product catalogue, fulfillment, order management, integration with 3rd parties, convergence as well as to build and follow best practices and standards in these areas. Solicit inputs from marketing on future...

Job SummaryManage operations and maintenance of microwave, wifi , Vsat guided by the objectives of maintaining constant availability, optimal functionality and performance. Manage controlling the scope of outsourcing contracts within remit of supervision to ensure that MNS vendors deliver a quality service as per the stipulated SLAs/KPIs. Guide fault...