Manager, Operations

1 month ago

Germiston, Gauteng, Saudi Arabia DSV Full time

Minimum requirements

  • Grade 12
  • Diploma in logistics/supply chain or freight forwarding
  • Extensive Knowledge & experience in WMS MS Office, specifically Outlook, Excel & Word

Job Related Requirements

  • Minimum of 5 years experience in Automotive Logistics and/or warehousing.
  • Minimum of 3 years supervisory/managerial experience.
  • Minimum of 3 years experience in client facing environment
  • Minimum of 3 years experience in managing, supervising, evaluating and monitoring suppliers and their performance vs SLA's
  • Proven experience with project implementations Excellent and strong Administrative skills.
  • Be able to work overtime and flexi-time if required including weekends and public holidays.
  • Be prepared to undergo random polygraph and surveillance examinations.
  • Hands-on experience in Industrial Relations and People Management/Leadership.
  • Be prepared to undergo credit and criminal checks as well as integrity tests.
  • Planning & Organizing – very strong ability to manage time & prioritize.
  • Excellent communication skills and ability – be able to communicate at all levels within and out of the company.
  • Able to work under pressure and without supervision.
  • High level of emotional intelligence.
  • Must be able to work effectively unsupervised.

Added Advantages for the role

  • Knowledge of CARGOWRITE WMS system Strong Problem solving and Analytical skills Able to have creative ideas for continues improvement Work towards achieving objectives and goals on a personal level and team level Must be able to affectively interact internally and externally Inventory/Stock Management experience. Good people and leadership skills. HR and IR experience. Able to have creative ideas for continues improvement.

Main purpose of the role

  • This role will be responsible for planning, organizing, directing and controlling all activities for the inbound, inventory, outbound & distribution departments.

Duties and Responsibilities

  • Plan and implement various processes in line with the KPI and contractual obligations.
  • Ensure inventory processes are followed in operations and admin.
  • Maintain and update various reports in line with KPI and contractual obligations.
  • Compiling of reports & spreadsheets as per SOP's.
  • Appropriate management of costs, assets, employees & processes such as service level costs, overtime costs, account costs.
  • Adherence to current service level agreements.
  • Handling customer queries.
  • Managing and control of resources such as people management, asset management and processes.
  • Meeting all deadlines including all KPIs but not limited to.
  • Initiating and implementing performance management of staff.
  • Identify, drive and implement improvements in support of productivity and cost savings.
  • Protect and control company assets.
  • Problem solving and system analysis.
  • Administrative duties.
  • Adherence to QSHE compliance and responsibilities.
  • Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
  • Insure all team members comply with HSE standards.
  • Do daily/ weekly and monthly reports that needs to be send to DSV management and the client.
  • Identify and report discrepancies/irregular standards in a daily basis and root cause Corrective Action report analysis completed per deviation.

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