Operations Supervisor

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Tbwa ChiatDay Inc Full time

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in. Every time we launch a new facility we create jobs in that neighborhood, and we're proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they're entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

As a Site (Operations) Supervisor at Hamd Tower Office facility, you will play a pivotal role in overseeing daily operations, ensuring facility maintenance, working to get prospective partners onboarded, and delivering exceptional customer support.

Key Responsibilities:

Team Management:

  • Lead and train a dedicated facility team, handling scheduling, training, and performance management.
  • Manage a highly efficient order fulfillment process, and deliver excellent customer service.
  • Cultivate positive and inclusive work environments, fostering teamwork and communication across teams and departments.

Building Repair and Maintenance:

  • Conduct routine inspections and maintenance audits on HVAC units, refrigeration units, water heaters, and ice machines with training and support from subject matter experts.
  • Perform general upkeep and handle minor repairs and maintenance; coordinate with external vendors for specialized services.

Health and Cleanliness:

  • Manage a janitorial team (either internal or external, depending on the site); uphold cleaning and sanitation protocols, ensuring compliance with local health and safety regulations.
  • Monitor partner compliance with safety and health department protocols.
  • Enforce proper waste disposal procedures, responding promptly to cleaning-related emergencies.

Customer Support and Retention:

  • Serve as the primary point of contact for restaurant partners, building and maintaining trusting relationships, and solving any issues that arise.
  • Manage the overall partner experience, preventing churn, and extending partner lifecycle.

Administrative & Strategic:

  • Train with senior positions in support, data analytics, and reporting.
  • Participate in planning sessions with management and peers.
  • Review and report KPI metrics to facility management and contribute to goal setting.
  • Manage and report the facility P&L, understanding key drivers for achieving facility-level profitability.
#J-18808-Ljbffr

  • Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

    About the RoleThe Supervisor of Dining Operations is a critical role within our hotel's operations team. As a supervisor, you will be responsible for leading and mentoring a team of food and beverage staff, ensuring that all aspects of service are impeccable.Key responsibilities will include monitoring service operations, managing inventory, and coordinating...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Operations Supervisor, Operations Supervisor, AMZL Logistics - DS VariableJob ID: 2840451 | Afaq - Warehouse BranchWe're expanding our team within Amazon Operations If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you.As an Operations Supervisor you will...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    ResponsibilitiesAs an Operations Supervisor, you will be responsible for:Supervising day-to-day activities and prioritizing tasksEnsuring the overall safety, quality, and performance of our operationsCoaching and mentoring team members to improve their performanceIdentifying and implementing process improvements to increase efficiency and productivityIn...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    Saudi Petroleum Services Polytechnic requires a highly skilled IT Operations Supervisor to manage its IT infrastructure. The successful candidate will be responsible for overseeing change management processes, ensuring smooth implementation of service modifications, and facilitating stakeholder communication.Key responsibilities include:Managing service...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full time

    Pause Experience Company, PAUSEAWAY (R) is seeking a Hotel Operations Supervisor to join our front office team. This is a key role that requires a high level of organization, communication, and leadership skills.About the PositionThe Hotel Operations Supervisor will be responsible for overseeing the daily operations of the front desk team, managing guest...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    We are looking for an Operations Supervisor to join our team at Marriott Riyadh Diplomatic Quarter. The successful candidate will be responsible for supporting all property operations and ensuring that our high standards are met.Key Responsibilities:Supervise a team of front desk staff to ensure seamless service deliveryMonitor and improve the overall...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Operations Supervisor, Operations Supervisor, AMZL Logistics - DS VariableJob ID: 2840451 | Afaq - Warehouse BranchWe're expanding our team within Amazon Operations If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you.As an Operations Supervisor you will...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alturki Holding Full time

    We are looking for an experienced Operations Supervisor to join our team at Alturki Holding. The successful candidate will be responsible for supporting the planning and supervision of day-to-day operations and maintenance activities. They will assist in coordinating building maintenance, contribute to efficient project management, and help manage staff.The...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    **Job Overview**We are seeking a skilled Cleanliness Operations Supervisor to join our team at Marriott International. As a key member of our operations team, you will play a critical role in ensuring that our food and beverage services meet the highest standards of hygiene and safety.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Ceramic Company Full time

    Delivering Results at Saudi Ceramic CompanyThe Supervisor – Merchandizing is a key position that drives the success of our retail operations. Key responsibilities include managing inventory levels, developing sales strategies, and providing employee training.Responsibilities:Ensure efficient inventory management processes to minimize waste and optimize...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    Logistics Operations Supervisor Job DescriptionWe are seeking a highly skilled Logistics Operations Supervisor to join our team in Riyadh, Saudi Arabia.About the Company:deugro was founded in Frankfurt am Main and is the first company of the deugro group, focusing on global project freight forwarding.Our employees use their expertise to ensure large cargo is...


  • Riyadh, Ar Riyāḑ, Saudi Arabia FedEx Group Full time

    About This OpportunityThis is an exciting opportunity to join our team as a Logistics Operations Supervisor. You will play a critical role in ensuring the smooth operation of our logistics department, managing teams and coordinating daily activities.ResponsibilitiesOversee Air and Ground Operations TeamsCoordinated Ramp and Hub OperationsDevelop and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full time

    Job SummaryWe're seeking an experienced Site Operations Supervisor to oversee our installation projects from start to finish. As a Site Operations Supervisor, you'll ensure smooth project execution, manage site operations, and maintain high-quality installations.Main Responsibilities:Project Execution: Oversee installation projects, including planning,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    At Amazon, we're expanding our operations team and looking for a skilled Operations Supervisor to oversee shift management in one of our fulfillment centers. As an Operations Supervisor, you will play a key role in ensuring customer orders are fulfilled in line with quality and safety guidelines.The ideal candidate has strong communication skills, a high...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job ID: 2931647 | Q-Express Documents Transport - G25To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.Your responsibilities:Support the overall, daily management of operational duties, deputizing for the Operations...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    About YouWe are looking for an experienced HR Operations Supervisor to join our team at Richemont. The successful candidate will have a strong background in HR Operations, preferably in Employee Services and Payroll, and possess strong knowledge of HR best practices, employment laws, and regulations.A solid understanding of retail business requirements,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia TAT IT Technolgies Full time

    We have an exciting opportunity for a Retail Operations Supervisor to join our team at TAT IT Technologies in Riyadh, Saudi Arabia. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our shopping center.About the Role:Supervise and coordinate with various teams to ensure seamless mall...


  • Riyadh, Ar Riyāḑ, Saudi Arabia MBC GROUP Full time

    About the JobMBC GROUP is seeking an experienced Security Operations Supervisor to oversee the safety and security of our production sites.The ideal candidate will have a strong background in risk management and security operations.Key ResponsibilitiesConduct regular risk assessments to identify potential threats and develop effective mitigation...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    About This OpportunityWe are seeking a highly motivated and experienced Cleaning Supervisor to join our team at Arab National Bank.The successful candidate will be responsible for overseeing the cleaning operations, ensuring that all areas of the bank are clean and tidy, and maintaining a high standard of hygiene and sanitation.This individual will also be...


  • Riyadh, Ar Riyāḑ, Saudi Arabia The Ritz-Carlton Full time

    Job ProfileThe Hospitality Operations Supervisor oversees the daily beverage operations of a high-end hospitality establishment, focusing on delivering exceptional guest satisfaction and operational efficiency.Key ResponsibilitiesDevelop and maintain beverage policies and procedures to ensure compliance with all applicable laws and regulations.Manage...