Current jobs related to Technical Services Manager - Riyadh, Ar Riyāḑ - TestCrew | Quality Engineering & Software Testing

  • Technical Security Advisor

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Specialized Technical Services Full time

    Specialized Technical Services is seeking highly skilled and motivated professionals to join our team as a Technical Security Advisor. As a member of our SOC L1 team, you will play a critical role in maintaining the security posture of an organization and protecting it from cyber threats.Our Code of ConductWe are committed to upholding the highest standards...

  • Aviation Technical Inspector

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Spectrum Technical Services Inc Full time

    Airworthiness Inspection SpecialistAs an Airworthiness Inspection Specialist with Spectrum Technical Services, Inc., you will be responsible for conducting Special One-Time-Inspections (OTIs) and Investigations. You will also perform First-Time compliance QVI on all Time Compliance Technical Orders (TCTOs). Briefing and Debriefing Maintenance Functional...

  • Aviation Technical Support Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Spectrum Technical Services Inc Full time

    Spectrum Technical Services Inc. is seeking an experienced Aviation Technical Support Specialist to provide expert technical guidance and support to our team.Responsibilities include maintaining a small Technical Order (T.O.) library, creating emergency checklists, and developing Operating Instructions (MOI).A deep understanding of technical procedures,...

  • Technical Services Director of Innovation

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia INNOVATIONS BUILDING SERVICES LLC Full time

    As a key member of INNOVATIONS BUILDING SERVICES LLC, the Technical Services Director will play a vital role in ensuring the successful operation of our technical teams. This individual will be responsible for overseeing the department's goals, understanding the company's needs, and meeting management expectations with effective solutions.The ideal candidate...

  • Technical Services Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    What You'll DoAs a Technical Account Manager at Amazon Web Services, you will:Help organizations understand best practices around cloud-based solutions.Detect and reproduce technical issues with our technology products.Provide ongoing support and technical guidance to help plan and build solutions using best practices.Proactively help keep customers' AWS...

  • Technical Service Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Kafougroup Full time

    Kafou Energy Company is seeking a Technical Service Manager to lead our team of engineers and technicians in delivering high-quality services to our clients. The primary goal of this position is to oversee the planning, execution, and closure of projects in the Solar, MEP, and energy fields.Main ResponsibilitiesSupervise the installation and testing of...

  • Technical Service Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    At Saudi Petroleum Services Polytechnic, we are looking for a talented Field Service Engineer to join our team. Our mission is to advance cancer diagnostics and improve lives.The ideal candidate will have a Bachelor's degree in Mechanical, Electronic or Electrical subject and 5 years of experience in Field Service or a related field histopathology...

  • Technical Assistance and IT Services Expert

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    About the Role:We are looking for an experienced IT Support Specialist to join our team at Saudi Petroleum Services Polytechnic. As a key member of our IT department, you will be responsible for providing technical assistance and support to our internal users.Key Responsibilities:Provide first-line technical support to internal users, handling day-to-day IT...

  • Technical Service Delivery Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Job Title: Technical Service Delivery ManagerJob Description:The Technical Service Delivery Manager will oversee the delivery of technical services to stakeholders, including the management of the ServiceNow platform. This role requires strong leadership and management skills, as well as technical expertise.Responsibilities:Oversee the delivery of technical...

  • Programme Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia OnePoint HR and Management Consultants Full time

    We are looking for a skilled Programme Manager - Technical Services to join our team at OnePoint HR and Management Consultants. As a Programme Manager - Technical Services, you will be responsible for managing technical services for food programmes managed by testing company.Your key responsibilities will include:Developing and implementing technical...

Technical Services Manager

1 month ago

Riyadh, Ar Riyāḑ, Saudi Arabia TestCrew | Quality Engineering & Software Testing Full time

We are seeking an experienced and highly skilled Technical Service Delivery Manager to oversee and deliver performance, cloud, and site reliability engineering services. The ideal candidate will possess deep technical expertise, exceptional leadership capabilities, and outstanding communication skills in both Arabic and English. This role demands a proactive approach to service delivery, ensuring high standards of operational excellence and customer satisfaction.

Key Responsibilities:

  • Support the Head of the Department in managing the delivery of performance engineering, cloud services, and site reliability engineering (SRE) solutions to clients.
  • Ensure the successful implementation, monitoring, and optimization of performance, cloud, and SRE services.
  • Act as the primary point of contact for clients, ensuring timely and effective communication in both Arabic and English.
  • Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
  • Manage service level agreements (SLAs), key performance indicators (KPIs), and other performance metrics to ensure service excellence.
  • Identify areas for service improvement and implement best practices for continuous enhancement.
  • Oversee incident management, problem resolution, and root cause analysis for performance, cloud, and SRE-related issues.
  • Prepare and present regular service delivery reports to stakeholders, highlighting performance, incidents, and improvement actions.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3+ years of experience in performance engineering, cloud services (such as AWS, Azure, Alibaba Cloud, or Google Cloud), and site reliability engineering.
  • Proven track record in managing technical service delivery and leading engineering teams.
  • Exceptional communication skills in both Arabic and English.
  • Solid understanding of performance testing tools, cloud architectures, and SRE principles.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong analytical, problem-solving, and decision-making skills.
  • Certifications in relevant fields (e.g., AWS Certified Solutions Architect, Google Cloud Professional, Certified Kubernetes Administrator) are a plus.

Preferred Skills:

  • Experience with monitoring and observability tools such as Dynatrace, Prometheus, Grafana, or similar.
  • Knowledge of automation tools and scripting languages.
  • Familiarity with ITIL processes and service management frameworks.
  • Proactive mindset towards identifying areas for service optimization and ensuring smooth service delivery.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: IT Services and IT Consulting

#J-18808-Ljbffr