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Technical Service Delivery Manager
3 weeks ago
Job Title: Technical Service Delivery Manager
Job Description:The Technical Service Delivery Manager will oversee the delivery of technical services to stakeholders, including the management of the ServiceNow platform. This role requires strong leadership and management skills, as well as technical expertise.
Responsibilities:
- Oversee the delivery of technical services to stakeholders.
- Manage the ServiceNow platform, including configuration, customization, and integration with other systems.
- Develop and implement policies and procedures for technical service delivery.
- Collaborate with stakeholders to understand their requirements and provide training and support as needed.
- Monitor and report on technical service delivery, identifying areas for improvement and implementing changes as required.
Requirements:
- ITIL Foundation certification
- ServiceNow knowledge and experience
- Degree in a relevant field (e.g., computer science, information technology)
- Strong leadership and management skills
- Ability to work independently and as part of a team
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a cutting-edge technology platform
- Chance to develop and grow your career in a dynamic environment
