Operations Manager
2 weeks ago
Our client is a leading US law firm, and they are currently looking for an experienced Arabic Operations Manager for their Riyadh office. You will have a minimum of 10 years in an Operations / Administration / Office Management role.
The role encompasses performing day-to-day administration to support the smooth running of the office.
RESPONSIBILITIESHR:
- Manage relationships with insurance providers, including coordinating renewal of policies and adding/deleting members, End of Service Gratuity calculations, GOSI contributions, etc.
- Visa application processes and employment registration on the Qiwa portal.
- Draft employment contracts, salary letters, employment verifications, etc.
- Absence management.
- Assist with staff recruiting processes including interviewing and onboarding.
- Work with the Global HR team to ensure systems are updated.
FINANCE:
- Review, approve and/or return expenses.
- Assist with preparing the annual budget for the offices.
- Assist the finance department with cash flow requirements.
MANAGEMENT:
- Supervise and manage support staff teams, including handling coaching and training, conducting mid-year and year-end review meetings, approving overtime and vacation requests.
- Coordinate secretary work schedules to ensure there is always sufficient coverage.
- Assist with organizing office social events and office meetings.
- Liaise with the Staff Professional Development team to host and conduct training.
OPERATIONS:
- Maintain relationships with external service providers and vendors, particularly facilities management providers and building management.
- Support compliance initiatives and adherence to regulatory requirements.
- Assist with cross-departmental projects and initiatives and provide ad-hoc support to other non-US offices as required.
- University degree.
- 10+ years of experience in business operations, preferably in a law firm or professional services environment.
- Ability to identify and analyze complex issues and recommend/implement solutions.
- Ability to manage office functions.
- Professional demeanor, excellent communication and organizational skills.
- Strong critical thinking skills, advanced time management.
- Ability to maintain the highest level of confidentiality.
- Proficient with MS Office (Word, Excel, Outlook, and PowerPoint).
- The candidate must already be based in Riyadh and fluent in Arabic/English.
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