IT VOIP Engineer
3 weeks ago
Day to day responsibilities include implementation and maintenance of computer network systems in a company. The VOIP engineer will also be responsible for troubleshooting networks, handling equipment inventory, and preparing documentation.
Key Responsibilities:
- Develop and implement the physical design and architecture of computer networks.
- Deploy, troubleshoot, monitor, and optimize IP telephony, voice, video, and mobility solutions.
- Assist and lead the design and implementation of Cisco Unified Communication products.
- Provide technical assistance to Network Analysts & Network Professionals.
- Identify and resolve issues relating to Cisco software, Cisco IP phones, and voicemail.
- Coordinate with other hardware and software professionals relating to networks and telecommunications.
- Act as the primary point of contact for queries relating to ISP outages and other issues.
- Create, analyze, and troubleshoot call flows and call detail records.
- Own the technical design and development of cross-functional, multi-platform application systems.
Hands-on CISCO VOIP Call Manager:
- Perform infrastructure configuration management utilizing network monitoring tools to optimize network.
- DNS troubleshooting and administration.
- Diagnose and resolve network-related issues.
- Configure and maintain Cisco Wireless Access Points using Cisco Wireless Controllers.
- Implement, configure, and troubleshoot VPNs and Secure Remote Access related issues.
- Configure end-user devices such as laptops/desktops, printers, and shared office equipment on End-User office network.
- Evaluate, recommend, and install network hardware, peripheral equipment, and software.
- Create and make changes to end-user accounts.
- Configure, troubleshoot, and upgrade Check Point & Sonic Wall Firewall.
- Provide ongoing administration and support for authentication service using RSA SecurID and Cisco RADIUS servers for internet-based remote access VPN solution.
- Implement Zone Based Firewalling and Security Rules on Check Point Firewalls.
- Define, consolidate, and standardize documentation, standards, and policies related to Network & Security.
Experience: +5 years
Duration: 1 year extendable
Job FeaturesJob CategoryIT Tech / Field Support
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