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Services Technician

4 weeks ago

Khobar, Eastern Province, Saudi Arabia XCMG Trading Company Limited Full time

Perform routine and preventive maintenance on a wide range of heavy machinery and equipment according to manufacturer guidelines.

Diagnose mechanical, hydraulic, and electrical issues, using diagnostic tools and equipment.

Repair and replace defective parts, components, and systems to restore machinery to optimal working condition.

Conduct tests on machinery after repairs to ensure proper functioning and performance.

Troubleshooting and Diagnostics:

Use diagnostic tools and equipment to identify the root cause of machinery malfunctions and breakdowns.

Interpret technical manuals, schematics, and diagrams to understand equipment specifications and troubleshooting steps.

Provide accurate and detailed reports on diagnostics and repairs performed.

Installation and Commissioning:

Assist in the installation and commissioning of new machinery, ensuring it is set up correctly and functions as per specifications.

Perform initial tests and adjustments to ensure optimal performance.

Safety and Compliance:

Follow all safety protocols and procedures while performing maintenance and repairs, including the use of personal protective equipment (PPE).

Ensure that all work is carried out in compliance with local regulations, company policies, and safety standards.

Conduct regular inspections of tools, equipment, and workspaces to maintain a safe working environment.

Provide on-site technical support to customers, including troubleshooting, repairs, and maintenance.

Communicate effectively with customers to explain technical issues and repairs, ensuring they understand the work performed.

Respond to emergency service calls to address urgent machinery breakdowns and minimize downtime.

Documentation and Reporting:

Maintain accurate records of all maintenance and repair work performed, including parts used, time spent, and diagnostic findings.

Prepare and submit detailed service reports, including recommendations for future maintenance or repairs.

Keep track of parts inventory used during repairs and notify the parts department of any shortages.

Continuous Learning and Development:

Stay updated on the latest technologies, tools, and techniques related to heavy machinery maintenance and repair.

Attend training sessions and workshops provided by the company or manufacturers to enhance technical skills and knowledge.

Collaboration and Teamwork:

Work closely with other technicians, engineers, and service team members to ensure efficient and effective maintenance and repair operations.

Assist in training junior technicians and providing guidance as needed.

Work closely with internal departments, including Marketing, Operations, Parts, Service, HR, Finance, Warehouse, and Logistics, to ensure seamless coordination.

Undertake additional job-related tasks as necessary to support the company's mission and operations.

Carry out additional tasks as requested by management.

Desired Candidate Profile:
  • Strong technical skills in diagnosing, repairing, and maintaining heavy machinery.
  • Proficiency in using diagnostic tools, hand tools, and power tools.
  • Ability to read and interpret technical manuals, schematics, and diagrams.
  • Strong problem-solving abilities and attention to detail.
  • Good communication and customer service skills.
  • Ability to work in various environments, including outdoor job sites, workshops, and customer locations.
  • Physical capability to lift heavy parts, work in confined spaces, and perform tasks that require manual dexterity.
  • Proficiency in Arabic and basic knowledge of English, especially for reading technical manuals.

Employment Type: Full Time

Company Industry:

Department / Functional Area:

  • Maintenance
  • Operations

Keywords:

  • Earth Moving Machines Services
  • Ability To Work For All Heavy Machines Services & Maintenance
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