Manager, Product Analytics

2 weeks ago

Riyad Al Khabra, Saudi Arabia Mrsool Full time

Step into the world of Mrsool—where convenience meets innovation As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. Using Generative AI, we analyze customer instructions in real-time and search across 100,000+ restaurants and stores to find exactly what they need. Our cutting-edge technology, combined with a vast fleet of dedicated on-demand couriers, ensures fast and reliable delivery—no matter how far or remote the location may be.

But don't just take our word for it—Mrsool is consistently rated among the highest of all major delivery platforms, earning top reviews on both the Apple App Store and Google Play Store. Our commitment to a flawless, personalized experience has earned the trust of millions across the region, making Mrsool the go-to delivery app for a generation that demands both convenience and excellence.

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.

The Job in a Nutshell

We are looking for a Product Analytics Manager to join our product team, to help product managers create the best customer delivery experience. You will be responsible for our Product Analytics function that helps us connect the dots through data and enables us to make wise roadmap investments that drive business impact.

In this role, you will manage Product Analysts across multiple teams with competing priorities, blending leadership and coaching with your contribution.

The Product Analytics Team is responsible for helping improve our product portfolio by collaborating with product teams to identify and implement opportunities that improve the user experience of existing and future products.

We're looking for analytics leaders who are highly analytical, data-driven, and scrappy, who are aligned to business goals and priorities but are self-driven enough to proactively advocate for impactful changes Mrsool should make.

Your quantitative analyses will allow you to influence product priorities by providing insights, predictions, and recommendations. You will work to turn business questions and hypotheses into data analyses, discovering data-driven insights and turning them into meaningful product recommendations, roadmap investments, and business strategies. You will be an in-house analytics expert for your partners, using data to help them make better decisions.

Successful candidates for this role will demonstrate the ability to build a strong team and will have operational responsibilities through their contributions, as well as through people management.

The role is based in Riyadh.

If you're eager to take on this rewarding opportunity, we'd love to hear from you. Apply today

What You Will Do

  1. Manage and mentor team members through day-to-day needs and help them apply their strengths, being responsible and accountable for meeting business needs and driving business impact.
  2. Conduct data analysis to identify product opportunities and gaps in critical user journeys, and influence senior stakeholders to take action in response to the opportunities you identify. Make business recommendations based on your analyses (cost-benefit, invest-divest, forecasting, impact analysis).
  3. Explore and analyze user experience and product performance data, develop goals and tracking metrics, and ensure product priorities are data-driven and accommodate short-term and long-term goals.
  4. Manage and monitor in-depth reviews / dashboards on user funnels and critical user journeys and correlate user patterns, signals, and behaviors to business impact.
  5. Partner with Engineering, Design, and Product Management to design and develop A / B experiments to test hypotheses, and to iterate and implement changes in existing products that positively impact our business.
  6. Work with Engineering and Product Management teams to define data requirements, create robust data-tracking infrastructures, and ensure proper data-tracking dimensions and metrics are incorporated as needed.
  7. Build strategic relationships and manage communication and alignment across multiple squads and partner teams, including aiding in prioritizing impactful workstreams to ensure timely delivery. Initiate and drive change through influence, and collaboration with a variety of cross-functional stakeholders.
  8. Deliver effective presentations of findings and recommendations to multiple levels of leadership, creating visual displays of quantitative information.

What Are We Looking For

  1. A minimum of 1 year of experience in managing other product analysts as a team, in a formal or informal capacity.
  2. 5+ years of experience in quantitative analysis, solving problems by using data and providing business insights.
  3. Expert level know-how using SQL, Big Query, Firebase Analytics, and Google Data Studio
  4. Experience initiating and driving projects to completion, across multiple teams and with minimal guidance.
  5. Experience building relationships across teams, communicating technical content and analytical insights to multiple audiences, in a simple language, by crafting easy-to-understand stories through data.
  6. Knowledge of statistics (experimental design, statistical analysis, hypothesis testing).
  7. You have exceptional interpersonal skills and strong written and verbal communication skills in English.
  8. BSc or MSc degree (or equivalent)

What We Offer You (non commission roles)

  1. Inclusive and Diverse Environment : We foster an inclusive and diverse workplace that values innovation and provides flexibility. Whether you prefer remote, in-office, or hybrid work arrangements, we accommodate your needs - provided this setup aligns with business needs.
  2. Competitive Compensation : Our compensation packages are competitive and include potential share options for certain roles.
  3. Personal Growth and Development : We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
  4. Autonomy and Mentorship : You'll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.
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