Technical Project Manager
4 days ago
Job Title: Tech PMO, Small-to-Medium Enterprise Cards Product
Term: 12 Months
Location: Riyadh, KSA
Division: Cards / Payments
Reports to: Head of Product and Head of Technology
Relevant experience: 10 years+ working in Payments Technology (Commercial) with at least 5 years in a project lead role
Mandatory experience: GCC Experience, Arabic Speaker, Strong understanding of Small-to-Medium Enterprise Segment for cards / payments technology.
Purpose of Job:
The role is to manage the end-to-end implementation of the Virtual Card solution including integration into the issuer's technology stack. This is to support Small to-Medium Enterprise Cards Product Team in driving card usage and growth that will be enabled by the functionality chosen and the development of the user interface / user experience functionalities to launch the new feature.
Core Responsibilities and Accountabilities:
- Assess options for enabling Virtual Card Number (VCN) issuance for Employee Expense Cards and provide recommendations based on current IT / back-end setup and ease of front-end development.
- Liaise with and oversee Clients IT team to ensure the requirements are met, including:
- Develop APIs (application programming interfaces).
- Drive program, web, and software development.
- Leverage cloud computing and data analysis tools.
- Support any networking and infrastructure requirements.
- Provide any other technical support for new functionality.
- Collaborate with product managers, developers, and other stakeholders to define project requirements and objectives.
- Be the main interface between Mastercard Product, Technology and Client Product and Technology stakeholders.
- Manage risks, issues, and dependencies to ensure the project is completed within controls.
- Support in the creation of wireframes, prototypes, and mockups to illustrate design concepts and user interactions.
- Review designs based on feedback from stakeholders and usability testing results.
- Liaise with developers to gather feedback on the feasibility and implementation of design solutions.
KPIs:
- Successful VCN issuance implementation.
- Timely delivery of project milestones.
- User satisfaction with new functionalities.
- Effective collaboration with IT and product teams.
Knowledge and Experience:
- Extensive experience in payments technology, particularly in the commercial sector.
- Proven track record in leading projects within the GCC region.
- Strong understanding of the SME segment for cards / payments technology.
- Proficiency in Arabic and English.
Mandatory Skills:
- Technical proficiency in API development, cloud computing, and data analysis.
- Strong communication and leadership skills.
- Ability to work collaboratively with cross-functional teams.
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