Producer- Patron Services

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia TAIT Full time

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics.

The Patron Services Producer at TAIT is passionate about the experiential process, highly organized, and adept at managing multiple tasks in a fast-paced environment. As a Patron Services Producer, you will lead the planning, execution, and delivery of exceptional live events, overseeing aspects from conception to completion and ensuring the highest standards of quality and creativity are met. Areas of Focus:
  • FOH and VIP staffing and training
  • Signage- FOH
  • Uniforms
  • Traffic and Parking
  • Overall Guest Journey
  • RFPs to vendors, procurement and PO process
  • After action reporting
Essential Responsibilities/Accountabilities
  • Lead the development and execution of event strategies, concepts, and designs in collaboration with clients and internal teams.
  • Manage all aspects of event planning, including budgeting, scheduling, venue selection, vendor sourcing, and logistics coordination.
  • Serve as the primary point of contact for clients, providing exceptional customer service and maintaining clear communication throughout the project lifecycle.
  • Direct and manage on-site operations during events, overseeing load-ins, rehearsals, show calls, and load-outs to ensure seamless execution and adherence to timelines.
  • Lead and motivate cross-functional teams, including production crews, technical staff, vendors, and subcontractors, to deliver outstanding results on time and within budget.
  • Develop and maintain strong relationships with clients, suppliers, and industry partners to foster collaboration and drive business growth.
  • Conduct post-event evaluations and debriefs to assess performance, gather feedback, and identify areas for improvement and innovation.
  • Stay abreast of industry trends, emerging technologies, and best practices to continuously enhance the quality and relevance of our event offerings.
  • Represent TAIT at industry events, conferences, and networking opportunities to promote our brand and expand our client base.
  • Perform assigned duties according to the policies and expectations prescribed by the company.
Competencies
  • Strong leadership and project management skills, with the ability to inspire and motivate teams to achieve excellence in a fast-paced environment.
  • Exceptional communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients and stakeholders at all levels.
  • Proficiency in budgeting, financial analysis, and contract negotiation, with a keen eye for detail and accuracy.
  • Extensive knowledge of technical production elements, including audio, lighting, video, rigging, and special effects.
  • Flexibility to work irregular hours, including evenings and weekends, and travel as required by event schedules.
  • A passion for creativity, innovation, and delivering unparalleled experiences that captivate and inspire audiences.
Minimum Qualifications
  • Experience in event production, preferably in live entertainment, corporate events, or experiential marketing.
  • Preferred candidate based in KSA, UAE or Europe, and able to be on ground for 2-3 months at a time in Saudi Arabia in 2025.
  • Proficiency in communications and project management tools and software, such as Microsoft Office, Keynote, Slack, Box and AirTable.

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

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