Boutique Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Parfums Christian Dior Full time

Position

The Boutique Manager is responsible for the management of the Boutique and the team. The Boutique Manager drives the performance of the boutique through leading the team to deliver an outstanding client experience and achieve all targets in relation to sales, KPIs, and operational compliance.

Job responsibilities

Business Development and Sales Management

  • Demonstrate sales leadership for staff by playing an active role on the selling floor.
  • Continuously motivate and coach Beauty Consultants and Specialists to meet assigned sales targets, set and follow up team and individual objectives on a daily, weekly and monthly basis.
  • Implement actions plans for the Boutique to ensure achievement of the Boutique Sales Targets & KPIs.
  • Deploy store business plan to drive traffic to the store, develop, grow the Boutique customer portfolio.
  • Be aware of the local market and business environment including competitors' business activities and Perfume & Cosmetics market trends.
  • Reporting on sales (quantitative and qualitative reports), follow up on market trends and monitor the competitions activity.

Brand Management
  • Consistently be an ambassador of Dior, support and always uphold the Dior values and competencies, striving to exceed expectations.
  • Ensure that the Boutique team are in line with brand values and positioning in terms of behavior and Dior image guidelines.
  • Maintain strict confidentiality of Dior knowledge and activities.

Client Experience And Event Management
  • Deliver a world class client experience within the Boutique, exceeding brand mystery shopping expectations.
  • Increase client flow by working closely with Retail Manager to develop a network of clients and develop customer loyalty.
  • Achieve targets for client's portfolio management KPIs.
  • Ensure the building, maintaining and using of a client's accurate database.
  • Identify customer potential needs and use initiatives to meet them.
  • Own and contribute to Boutique events and sampling programs, effectively managing internal and external communication and ensuring that events are exactly executed and exceed expectations.
  • Execute all visual plans at the Boutique for all events.

People Management
  • Recruit high caliber team members, ensuring their retention through the effective management of their induction and performance.
  • Ensure all new employees complete In Store induction
  • Ensure that all Beauty Consultants and Specialists are provided with product knowledge to enhance and ensure cross-selling across categories.
  • Involvement in Dior store succession planning by training and developing all employees to be able to progress along the career path.
  • Conduct annual performance reviews.
  • Identify individual and team training needs. Create and implement regular training, monitor and record all training hours.
  • Communicate corporate initiatives and directives to team through daily brief.
  • Effectively build and develop key relationships across the brand to aid the success of the Boutique.
  • Create positive working environment.

Operations
  • Staff the Boutique to consistently deliver the desired brand experience whilst keeping within agreed budgets.
  • Create staff schedules to ensure appropriate store coverage and match to traffic.
  • Oversee process of staffing and planning scheduling and coordinating their payroll information.
  • Manage stock to minimize loss and maximize availability, effectively manage stock both back and front of house in terms of quantities and merchandising guidelines.
  • Ensure that the health and safety of the Boutique and team are managed and in line with brand and legal expectations.
  • Profit and Loss responsibility for the store, with particular attention given to controllable expenses, sales plan and operating profit.

Profile
  • Proficient user of the MS Office.
  • Fluent in English.
  • Minimum of 3 years' prestige beauty sales experience.
  • 2 to 5 years of experience managing a Boutique.
  • Excellent interpersonal skills and communication skills.
  • Creative and innovative thinking with strong initiative.
  • Strong sales skills and ability to motivate a team.
  • Business Acumen: Knows how businesses work; knows the competition; is aware of how strategies and tactics work in the marketplace.
  • Adaptable and diligent: high priority on accuracy and adherence to timeframes.
  • Dependable and autonomous.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; maintains effective relationships and gains their trust.
#J-18808-Ljbffr

  • Boutique Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    Your mission will be to craft within the boutique a universe that will deliver a One Of Not Many memorable client experience, creating fulfilling employee experience, and implementing a strong clientelling approach to drive ambitious and sustainable business results.Key responsibilitiesStrongly contribute to grow Brand's reputation and desirability in the...

  • Food and Beverage Operations Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Boutique Group Full time

    About Boutique GroupA luxury hospitality company offering exclusive experiences in Riyadh, Saudi Arabia.We are seeking a Director of Food and Beverage to oversee all aspects of our food and beverage operations.Key Responsibilities:Develop and implement innovative menus and dining concepts that exceed guest expectations.Lead a team of professionals to deliver...

  • Assistant Boutique Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nestlé SA Full time

    We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be...

  • Assistant Boutique Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nestlé Nespresso SA Full time

    We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be...

  • Boutique Operations Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nestlé SA Full time

    Nestlé Nespresso SA is a global leader in portioned coffee. We pride ourselves on being a dynamic and entrepreneurial team, driving innovation and growth in the industry.We are seeking an experienced Boutique Operations Manager to join our team. As a key member of our retail operations, you will be responsible for ensuring seamless store performance,...

  • Boutique Service Excellence Specialist

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nestlé SA Full time

    Nestlé Nespresso SA is a global leader in the portioned coffee market, committed to delivering high-quality coffees to consumers worldwide.We cultivate diversity, inclusion, and belonging in the workplace, celebrating individuality and authenticity.As a fast-paced retail or hospitality environment, the Customer Experience Director will inspire their team to...

  • Boutique Sales Director

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    About the RoleThe Boutique Sales Director is a critical position within our organization, responsible for driving sales growth, improving client satisfaction, and developing a high-performing team.Key AccountabilitiesDriving Sales Growth: Develop and implement strategies to increase sales revenue, while maintaining a strong focus on customer...

  • Boutique Service Advisor

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Etoile Group Full time

    Job DescriptionThe Fashion Advisor will work in a fast-paced environment to develop sales by delivering exceptional customer service in our boutique.Key responsibilities include creating a luxurious client experience, welcoming customers in a manner that builds strong relationships, and advising and guiding customers on current fashion...

  • Boutique Retail Professional

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mouawad Full time

    The Boutique Retail Professional will play a key role in driving sales results, achieving monthly objectives, and delivering exceptional customer experiences in Mouawad's Riyadh boutique.Main Responsibilities:Engage with customers, providing expert product knowledge and personalized service.Ensure the showroom is prepared for customer arrival: clean,...

  • Director of Food and Beverage

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Boutique Group Full time

    Direct message the job poster from Boutique GroupRecruitment, Talent acquisition, Head hunting & OnboardingAbout The Red PalaceA symbol of Saudi Arabia's heritage, The Red Palace stands as an extraordinary landmark in Riyadh, now reimagined as an ultra-luxury boutique hotel. Originally built in 1943, this historic Palace has been transformed into a...

  • Exclusive Boutique Advisor

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    Accountabilities:Your primary focus will be on delivering exceptional client experiences, building long-lasting relationships, and exceeding sales targets.Create personalized experiences for clients, making them feel valued and giving them what they desire and aspire.Establish effective partnerships with Boutique management to drive business growth.Capture...

  • Luxury Boutique Ambassador

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    Welcome to MontblancWe are a leading luxury brand known for our exceptional craftsmanship, high-quality products, and innovative solutions. Our story began in 1906 when we revolutionized writing culture with our first spill-proof fountain pen.Our MissionAt Montblanc, we strive to implement bold ideas with outstanding craftsmanship and create refined products...

  • High Jewelry Boutique Associate

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mouawad Full time

    Join Mouawad's boutique team in Riyadh as a High Jewelry Boutique Associate. This role involves driving sales results, achieving monthly objectives, and delivering exceptional customer service.Main Responsibilities:Welcome and serve customers, showcasing product knowledge and expertise.Ensure the showroom is prepared for customer arrival: clean, organized,...

  • Chanel Boutique Ambassador

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Etoile Group Full time

    We are looking for an experienced professional to fill the role of Fashion Advisor within our Etoile Group boutique.The ideal candidate will have relevant experience in the luxury fashion industry, a client-oriented approach, and be organized with attention to detail.The successful candidate will demonstrate adaptability in a constantly changing environment,...

  • Sales Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Etoile Group Full time

    Direct message the job poster from Etoile GroupRegional Talent Acquisition | Luxury | Retail | Employee Relations | HR | AUB-Masters in Human Resource Management | MHRM | AUB-BA in Public…CHANEL continuously evolves in its search for perfection. In a demanding and constantly evolving context, the Sales Manager manages a team of versatile Fashion Advisors...

  • Client Experience Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Etoile Group Full time

    CHANEL continuously evolves in its search for perfection. In a demanding and constantly evolving context, as a true ambassador of the brand and guarantor of excellence in our CHANEL Fashion boutique, the Client Experience Manager will be responsible for ensuring the ultimate client experience throughout the client journey.The Client Experience Manager...

  • Fashion Team Leader

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Etoile Group Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Business Manager to join our team at the Etoile Group. As a key member of our CHANEL boutique team, you will be responsible for driving business growth and managing related activities.In this role, you will contribute to the development and implementation of the boutique overall business...

  • Sales Associate

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia A. Lange und Söhne Full time

    PURPOSEAs an Ambassador of A. Lange & S hne inside and outside the boutique, the mission of the Associate Watch Advisor is to provide an excellent customer experience. Working within a professional and exciting team, the purpose of the job is to attain desired results through creative and effective use of resources and retail and CRM tools (iCM), prepare...

  • Sales Associate

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    ABOUT A. LANGE & SÖHNESince the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from...

  • Sales and Business Development Manager

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Chaumet International SA Full time

    Job DescriptionAs Ambassador of Maison Chaumet, you will be responsible for representing the brand to all our clients, sharing our passion for over 240 years of history, culture of excellence, and knowledge.You will contribute to the boutique's commercial development by finding new clients and retaining existing ones, achieving your sales objectives to...