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Patient Experience Manager
1 month ago
Direct message the job poster from Saudi German Health Careers KSA
Experienced Executive Search Recruiter | Connecting Talent Globally: From UK to Benelux, Now Crafting Success Stories across the MENA regionWe're Hiring Patient Experience Manager – Join Our Hospital in Jeddah
Are you passionate about delivering exceptional patient experiences? Do you thrive in a fast-paced, innovative environment where you can make a real difference? Saudi German Health invites you to become the heart of our Hospital in Jeddah
Your Responsibilities
As our Patient Experience Manager, you'll:
- Champion Patient-Centered Care: Lead initiatives to ensure every patient feels valued, heard, and cared for.
- Build Strong Connections: Act as the bridge between patients, families, and healthcare teams to foster trust and understanding.
- Innovate & Improve: Continuously enhance our services by gathering feedback, identifying pain points, and creating meaningful solutions.
- Empower Our Team: Train and inspire staff to deliver world-class experiences with compassion and professionalism.
Your Qualifications
We're looking for someone who:
- Has a degree in Healthcare Management, Hospitality, or a related field.
- Brings 5+ years of experience in patient experience or customer service leadership.
- Combines empathy with expertise – a natural problem-solver who truly cares.
- Preferably Saudi
If you're ready to take patient care to the next level and leave your mark on Saudi German Health's newest chapter, we'd love to hear from you
Seniority level- Mid-Senior level
- Full-time
- Health Care Provider
- Hospitals and Health Care
